Lead Paralegal

Finch•,

45d•$85,000 - $125,000•Onsite

About The Position

Finch is building the infrastructure to make justice radically more accessible by automating administrative work and prioritizing clients, starting with personal injury. In just over a year, Finch has experienced significant growth, raised a $20M Series A, and become a preferred pre-litigation partner for top personal injury firms nationwide. The company's approach combines expert operators with purpose-built AI to manage every step of pre-litigation, including intake, claim opening, medical records, lien management, and demands, with human oversight on every case. Finch is backed by prominent investors and is seeking exceptional operators to help scale its services across the country.

Requirements

10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
Highly organized, detail-oriented, and proactive in communication
Ability to build trust quickly with attorneys and clients alike
Understanding of the importance of both client experience and case velocity
Ability to work Central hours (CST) to support client needs

Nice To Haves

Bilingual in Spanish and English

Responsibilities

Serve as the primary liaison between Finch, attorneys, and clients
Maintain proactive communication with clients throughout treatment and the case lifecycle
Provide detailed case status reports and updates to attorneys and firms
Work with case managers, intake specialists, and demand reviewers to coordinate case progress
Identify and resolve delays or issues before they affect outcomes