Lead Outreach and Admissions Counselor

Cincinnati Job Corps Center•Cincinnati, OH

4d•Hybrid

About The Position

This role is responsible for supervising the Outreach and Admissions Specialists team, ensuring that contract performance meets or exceeds US Department of Labor (DOL) and corporate OA performance goals. The position also ensures adherence to DOL and corporate regulations and requirements. The Lead Outreach and Admissions Counselor provides support and assistance as assigned by the OA/CTS Manager, supports project management of all Outreach and Admissions (OA) functions, and provides input to operational procedures in accordance with established standards and DOL Office of Job Corps requirements. This role involves overseeing and supporting the activities of Outreach and Admissions staff, including conducting weekly team conference calls and regular site visits to NEAP centers and outlying offices, which may require overnight travel. The position is responsible for meeting assigned placement goals monthly and assisting the OA/CTS Manager with contract reconciliation for various performance metrics. A key responsibility is developing and executing a strategic marketing campaign to increase community awareness of Job Corps and build strong referral and employer partnerships. The role acts as a primary liaison with Centers, negotiating and monitoring assignments to OA staff to ensure contract goals are met and students are served as prescribed. It also involves participation in state and local Workforce Investment Boards (WIBs) and other community organizations, utilizing Data Center reports for analysis and corrective actions, and assisting with annual self-assessments. The position oversees the creation and maintenance of partner databases, reviews demographics of program inquiries, and assists in identifying resources for staff development and training. The Lead Outreach and Admissions Counselor provides weekly productivity reports and required Job Corps reports with accuracy and timeliness, and adheres to all guidelines, policies, and procedures set forth by DOL, OFCCP, Job Corps, and Insights Training Group, LLC, maintaining high levels of integrity, professionalism, and ethics. Participation in PRH mandated staff training, which requires travel, is also a requirement.

Requirements

Above average public speaking skills and experience in same
Above average verbal and written skills
Above average problem solving and conflict resolution skills
Computer literacy specifically Internet, Email, Microsoft Word, Excel and Outlook
Ability to work evening hours and periodic weekends
Ability to travel periodically
Two years supervisory experience in Job Corps preferred or minimum 2 years working with disadvantaged youth.
Experience providing supervision in a fast-paced performance-based environment preferred.
Previous experience in providing group or individual counseling on all phases of career management.
Knowledge of skills necessary to establish liaisons and interact with private and public agencies.
Valid driver’s license and current automobile liability insurance coverage.

Nice To Haves

Two years supervisory experience in Job Corps preferred
Experience providing supervision in a fast-paced performance-based environment preferred

Responsibilities

Provides support and assistance, as assigned by the OA/CTS Manager.
Supports project management of all Outreach and Admissions (OA) functions.
Provides input to procedures for operations in accordance with the Insights Training Group, LLC established standards and with Department of Labor (DOL) Office of Job Corps requirements.
Provides oversight and support of all activities and duties of Outreach and Admissions staff on their assigned team. To include conducting weekly conference calls with their team.
Conducts regular site visits to all NEAP centers as applicable. Travel required to include overnight when necessary.
Conducts site visits to each outlying office at least quarterly. Travel required to include overnights when necessary.
Ensures contract requirements are met or exceeded in all areas.
Assists OA/CTS Manager with establishing monthly goals in writing to all Outreach and Admissions Specialists prior to the start of each month.
Assists OA/CTS Manager with interviewing and selecting candidates for vacancies.
Responsible for developing plans and implementing plan for coverage of any vacancies.
Meets their assigned placement goals each month.
Assists OA/CTS Manager with completing contract reconciliation for Female Arrival Rates, Total Arrival Rate, Non-Level 1 ZT Separation Rate, 90 Day Commitment Rate and Graduation Rate.
Develops and executes a strategic marketing campaign with the team to increase community awareness of Job Corps and to establish/maintain strong referral partnerships and employer partnerships that are effective in serving Job Corps programs.
Provides input to and monitoring of goals in conjunction with the OA contract requirements.
Acts as primary liaison with Centers.
Negotiates assignments and monitor assignments to OA staff from Centers to ensure the contract meets OA goals and students are served as prescribed in the Policy Requirements Handbook (PRH).
Participates/serves on state and local Workforce Investment Boards (WIBs) and other community organizations.
Utilizes Data Center reports to analyze weaknesses, making corrective actions or adjustments as necessary.
Assists OA/CTS Manager with conducting a self-assessment annually and provides a formal written report to the Corporate Office within ten days of it being conducted.
Oversees the creation and maintenance of database systems of community and business partners, media contacts, other employment and training programs and potential volunteer supporters and ensures they are updated monthly by staff.
Reviews and report on demographics of program inquiries and follow up schedules.
Assists the OA/CTS Manager with identifying resources to provide staff development, provide, schedule and monitor staff training in accordance with the Job Corps Policy and Requirement Handbook (PRH) and staff training plan.
Participates in the provision of staff training, make corrective action and evaluations recommendations.
Provides assigned weekly productivity reports and required Job Corps reports with accuracy and timeliness.
Follows all guidelines, policies and procedures set forth by DOL maintaining the highest level of integrity, professionalism and ethics in all actions.
Complies with all Department of Labor guidelines, Office of Federal Contract Compliance Programs (OFCCP) regulations, Job Corps notices and bulletins, and Insights Training Group. LLC policies and procedures.
Participates in PRH mandated staff training. Training requires travel to include overnight and out of state. Failure to participate may result in corrective action up to and including termination.
Performs other duties as assigned.