Lead Orthodontic Assistant

Hero Practice Services • Albuquerque, NM

5d

About The Position

Adventure Dental, Vision, & Orthodontics in Albuquerque, New Mexico, is seeking a Lead Orthodontic Assistant to optimize patient flow, provide outstanding patient service, and improve patient satisfaction by leading and developing the team. The position reports to the Assistant Operations Manager. The pay range is $19–$28 per hour, with bonus opportunities.

Requirements

• Active certification that meets state requirements.
• Radiology education and training that meet state requirements.
• Previous orthodontic assisting experience.
• Excellent verbal communication skills.
• Ability to train and lead a team of Orthodontic Assistants.
• Experience leading multidimensional, cross-functional tasks.

Responsibilities

• Assist with developing and training Orthodontic Assistants and lead group trainings as needed.
• Explain treatment and tailor personal care education to each patient’s needs.
• Set clear expectations for teammates regarding the desired patient experience and respond promptly to customer needs.
• Support optimized schedules by regularly making open-treatment calls, with the goal of educating patients’ parents or guardians about the importance and urgency of pending treatment.
• Participate in Orthodontic Assistant interviews and performance evaluations.
• Keep the practice clean and presentable for patients, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
• Perform other duties that support the mission of providing high-quality, compassionate dental, vision, and orthodontic services to underserved children.

Benefits

• Monthly bonus opportunities
• Paid time off (PTO)
• Paid holidays
• Career growth within the practice and region
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed