Lead Orthodontic Assistant

Hero Practice Services•Glendale, CA

9d•$27 - $32•Onsite

About The Position

Kids Dental Place and Orthodontics in Glendale, CA are currently seeking a Lead Orthodontic Assistant to provide efficient, high-quality care to our patients. This position will report to the Lead Orthodontic Assistant. The company, Hero Practice Services, delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Their core values are integrity, mission driven, patient first, accountability, compassion, and teamwork.

Requirements

Active certification that meets state requirements
Radiology education and training that meets state requirements
Previous orthodontic assisting experience
Excellent verbal communication skills
Ability to train and lead a team of Orthodontic Assistants
Experience leading multi-dimensional, cross-functional tasks

Responsibilities

Assist in the development and training of Orthodontic Assistants and lead group trainings as necessary
Explain treatment and tailor personal care education to the patient’s needs
Establish clear expectations for teammates around desired patient experience and respond promptly to customers’ needs
Support optimized schedules with effective open treatment calls on a regular basis with a goal of providing education to patient parent/guardians on the importance and urgency of their pending treatment
Participate in Orthodontic Assistant interviews and performance evaluations
Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children