Lead Organizational Design Project Assistant

Associated Students Inc•Pomona, CA

11d•Hybrid

About The Position

Associated Students, Inc. (ASI) employs student-focused professionals with equity-mindsets. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation led by a 14-member board of elected student leaders. ASI is an auxiliary organization authorized by the California State University Board of Trustees to perform Student Life functions for Cal Poly Pomona students. ASI provides opportunities for student engagement, student leadership and employment, and a multitude of Student Life programs and services e.g., recreation and wellbeing, student union and activities, student government, clubs and organizations, food pantry, and childcare. The administrative and student support areas of ASI include human resources, financial services, information technology, facilities management, and marketing. ASI employs approximately 500 part-time students and 60 full-time staff members. ASI accepts the responsibility for conscientiously managing mandatory student fees and state-owned facilities: $18M annual operating budget, $5M annual debt service, approximately $24M in reserves, and 294,253 square feet of student space (student union, recreation center, and pool). ASI is in the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 28,000 students. As an evolving learning organization, ASI is human-centered and strives to live its values of care and growth. The purpose of ASI is to transform lives by engaging every student. With a commitment to learning, continuous improvement, and innovation, ASI employs dynamic team members who support team learning, co-creation, radical candor, psychological safety, growth mindset, and live out equity, diversity, and inclusion practices. The Human Resources (HR) department consists of a team of dynamic individuals who are committed to navigating the exciting and unprecedented opportunities presented to them. HR is currently in the process of restructuring into four distinct units (Talent Acquisition, HR Systems and Compensation, Employee Experience and Manager Support), exploring new opportunities, implementing new systems, expanding outreach, cleaning up old processes, reviewing and rethinking policies and practices to add greater value to the humans they serve and the student experiences they support. It’s an exciting journey to be on, where HR can co-create and make positive changes, remove unnecessary barriers, and streamline what they do. With bold ideas, the specialized knowledge, and experiences of team members, learned failures, and constant analysis and execution—the HR department is a powerful strategic asset to ASI! Under direct supervision of the Position & Performance Manager, the Lead Organizational Design Project Assistant provides assistance and support for manager development, position design, and performance management systems, collaborating with stakeholders to maintain a human-centered approach to employee engagement and high performance. The primary focus of the position is to lead the team working on how roles and structures fit together at ASI, supporting and guiding the project assistants, turning complicated information about jobs and reporting lines into clear, usable summaries, and reviewing their work for accuracy and clarity before it goes to the Manager.

Requirements

Nine (9) credit units in human resources, organizational development, or related field;
Six (6) months of experience working on an Organizational Design or Development project
One (1) year of leadership experience
Curious, coachable, and interested in learning how organizations are structured and how role clarity affects performance
Practicing analytical skills and ability to interpret data, identify trends and recommend improvement practices in management practices
Strong interpersonal skills to establish and maintain effective relationships with staff
Skills in prioritizing tasks and ability to coordinate workflow to comply with deadlines and competing priorities in a timely manner under pressure of deadlines and heavy workload
Skills in working independently and following through on assignments with minimal direction
Ability to systematically organize material and information to optimize efficiency and minimize duplication of efforts using computer technology
Analytical skills to recognize relevant factors, and present viable alternatives or solutions
Ability to work as part of a team and collaborating with colleagues
Ability to operate and working knowledge of windows software such as Microsoft Excel, Microsoft Access, and Microsoft Word

Nice To Haves

Experience within a university or nonprofit environment, preferred.

Responsibilities

Lead, train, and coordinate the workflow of Organizational Design Project Assistants (2); ensuring consistency and completeness of project tasks.
Lead the coordination of the team’s organizational design work to ensure tasks are completed thoroughly and consistently, including but not limited to tracking intake progress, checking that feedback cycles are followed, and making sure analysis templates are completed.
Support and lead assistants on applying provided frameworks and tools, helping them turn raw inputs into clearer summaries following the manager’s direction, including but not limited to, guiding assistants through gap analysis using existing rubrics and flagging inconsistencies for review.
Help to surface any potential confusion or ambiguity in role design and performance metrics that may affect expectations or feedback, bringing those observations to management
Maintain and update the organizational design toolkit with manager input, including but not limited to templates, intake checklists, questionnaires, process guides, and briefing formats so the team’s work stays organized and repeatable.
Synthesize information into user-friendly summaries using provided formats to help highlight key trends, outliers, or alignment concerns to inform manager-level decisions
Lead the coordination and preparation for stakeholder touchpoints related to role and structure reviews, ensuring feedback is collected, organized, and passed along clearly.
Review team deliverables for completeness and clarity before escalation, acting as an initial quality check and asking clarifying questions as needed.
Raise complex or unclear issues with suggested questions or options, deferring final analysis and decisions to the manager
Communicate emerging patterns or recurring themes to the manager and relevant partners, helping keep alignment on design priorities and potential risks.
In collaboration with the Employee Experience Unit, assist with the exit assessment data gathering and review to discover trends and opportunities for improved job design
Model a culture of learning and psychological safety, encouraging open feedback, iteration, and inclusive collaboration within the project team.
Actively stays updated on current management best practices, including forward thinking trends in compliance with all legal requirements
Role model the behaviors of ASI core values, constantly challenging one’s mental models as an active learner
Performs other related duties, as assigned
Attends all ASI required trainings, including but not limited to, annual all staff and department retreats