Lead Optical Retail Associate FT Columbia, MO #075

Eyemart Express•Columbia, MO

1d•Onsite

About The Position

Eyemart Express, a leading optical retailer with over 245 stores nationwide, is seeking a Lead Optical Retail Sales Associate (Key Holder) for a full-time position. Founded 30 years ago, Eyemart Express is known for its prompt delivery of quality eyewear at competitive prices, strong relationships with optometrists, and community involvement. The company offers in-store labs, eye exams, and same-day delivery on glasses. This role is crucial in assisting patients with their eyewear needs, ensuring exceptional customer service, and maintaining high standards of operational efficiency. The earning potential is competitive, including base pay and incentives.

Requirements

High School Diploma or GED
Experience working in retail, customer service, or sales
Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly

Nice To Haves

Experience in the optical industry
Experience in a lead or management position

Responsibilities

Assist patients in selecting eyeglass frames, lenses, and coatings.
Ensure lab technicians have accurate measurements and prescription information for lens processing.
Dispense completed glasses to patients and educate them on proper care.
Assist management with opening and closing the store.
Provide exceptional customer service and stay knowledgeable about current sales, promotions, and policies.
Compute and process payment transactions/refunds using the Point of Sale system.
Perform administrative tasks, including processing insurance claims and maintaining patient files.
Maintain up-to-date product knowledge and assist with stocking and merchandising.