Water/Wastewater Lead Operator

Inframark•Douglas, GA

About The Position

The Lead Operator trains and oversees the daily activities of Operators, resolves complex operations problems, and performs maintenance and operational work at water and wastewater treatment facilities. The role manages day-to-day facility operations and maintenance, provides technical direction and training, and helps ensure compliance with standard operating procedures, safety requirements, permits, and applicable regulations. The position also coordinates with contract laboratories and communicates with clients and customers about routine technical matters.

Requirements

  • High school diploma or GED.
  • 5–7 years of water/wastewater experience.
  • Water/Wastewater Operator’s License specific to state and site requirements.
  • Valid driver’s license.
  • Advanced proficiency with Microsoft Office applications and internet tools.
  • Ability to use basic office equipment and phone systems.
  • Working knowledge of OSHA requirements, DOT regulations, and utility SOPs.
  • Advanced knowledge of process control measures.
  • Clear and professional communication; ability to maintain composure in challenging situations, collaborate, engage in productive dialogue, and contribute to a positive customer experience.
  • Attention to detail and ability to identify and solve complex issues, assess problems and opportunities, and develop creative solutions.
  • Ability to delegate, prioritize, and manage others’ work; balance competing priorities, scheduling challenges, and deadlines; provide effective feedback; and manage cost, quality, and efficiency.
  • Ability to motivate and empower others, take accountability, train and mentor staff, and support change and continuous improvement.
  • Must be able to frequently lift 50–60 pounds; load, unload, and move large equipment and tools; access confined spaces; and continuously walk and climb stairs and ladders.

Nice To Haves

  • Previous supervisory experience.
  • Commercial Driver’s License (CDL).

Responsibilities

  • Manage day-to-day activities related to the operation and maintenance of treatment facilities.
  • Allocate work and provide technical direction, assistance, and training to other personnel.
  • Ensure SOPs are followed and DOT, OSHA, and other regulatory requirements are met; recommend improvements to SOPs.
  • Collaborate with the Operations Manager to ensure safety and permit compliance.
  • Coordinate with contract laboratories to ensure appropriate reporting limits and resolve QA/QC issues.
  • Communicate with clients and customers about routine technical aspects of operations and respond to inquiries.
  • Train employees in plant operations, repair and installation techniques, SOPs, and safe work practices.
  • Perform other duties as assigned.
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