Lead Operations Coordinator

El Paso CountyEl Paso, CO
Onsite

About The Position

El Paso County Public Health is seeking an organized, people-first problem-solver to serve as an Operations Lead. This role is the operational heartbeat of a mission-driven public health agency, guiding a dedicated team, coordinating with departments agency-wide, and keeping critical systems running smoothly. The Operations Lead will manage facilities, oversee onboarding and offboarding, track contracts, process financial documents, and mentor their team. This position offers a seat at the table, allowing contribution to strategic initiatives and direct support of public health services for the El Paso County community.

Requirements

  • 3+ years of operations, facilities, or coordination experience
  • A natural ability to lead, motivate, and develop others
  • Strong tech skills, including Microsoft Office proficiency
  • A calm, solutions-focused mindset under pressure
  • High school diploma or equivalent education.
  • Three years of experience in operations coordination, facility coordination, or related experience.
  • Proficient in using a personal computer and various software packages, including Microsoft Office.
  • Maintain regular and punctual attendance.

Nice To Haves

  • Records management, administrative support, or program coordination experience.
  • Leadership experience, including providing guidance or direction to others.

Responsibilities

  • Assists in maintaining operational and administrative efficiency of daily operations.
  • Serves as a Lead for the Operations team; provides guidance and mentoring and assigns daily tasks.
  • Regularly monitors the team's performance to identify improvement areas and implement training sessions to enhance employees' abilities.
  • Reports to Supervisor about team progress, concerns, and daily status reports.
  • Works closely with other departments in support of the operational goals and objectives.
  • Provides leadership, guidance, and training to the Operations Team; assigns daily tasks.
  • Reviews work as required to ensure accuracy and effectiveness; provides input regarding team performance and recommends solutions as appropriate.
  • Monitors and assists with the management of projects that align with strategic initiatives and plans, which may include collaboration among many external programs to develop, plan, and present/disseminate information among internal and external partners.
  • Responsible for working with necessary stakeholders to complete the onboarding process of new employees, including badging, keycard activation, key distribution, laptop, and iPhone/iPad devices.
  • Responsible for employee appointments for exiting employees, which includes deactivating keycards, receiving keys, badges, equipment, and retirement party arrangements.
  • Generates and processes financial documents, including check requests, purchase requests, travel requests, and contracts.
  • Assists in the oversight of operational tasks, including, but not limited to, fleet management, facilities requests, contractor scheduling, and security coordination.
  • Ensures proper adherence to Record Retention Policy for all programs and acts as liaison with the Records Center.
  • Serves as contact for and tracks issues and projects related to facilities; coordinates with El Paso County facilities and landlords.
  • Ensures employees have an operational working environment; coordinates employee moves and new employee workstation set-ups.
  • Facilitates cubical reconfigurations, building renovations, remodeling, and construction projects; schedules appropriate contractors as needed.
  • Coordinates the distribution and maintenance of building and room keys for locations; updates agency Schlage lock entry codes.
  • Ensures accuracy of cell phone statements; communicates with cell phone providers regarding contracts, billing, and potential discrepancies.
  • Assists with monitoring the temperature systems for necessary equipment.
  • Tracks and manages operational contracts, including document destruction, facilities software, equipment maintenance, waste destruction, water distribution, copier lease and maintenance, and county subcontractors; assists with vendor selection.
  • Prepares and assists with operations meetings, including the Safety Committee.
  • Performs quarterly safety inspections and resupplies First Aid kits.
  • Serves as backup for applicable training.
  • Provides backup to the front desk and records as needed.
  • Perform other duties as required.

Benefits

  • background investigation
  • drug screen
  • physical examination
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