Lead Mountain Safety

Vail ResortsBreckenridge, CO
$23 - $31Onsite

About The Position

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Requirements

  • High School or Equivalent
  • Previous leadership and/or supervisory experience
  • Previous guest service experience
  • Proficient in Microsoft Office
  • Must be fluent in all aspects of the English language (spoken and written)
  • Must have excellent guest service skills
  • Must have excellent communication skills
  • Must work well in a team
  • Must be able to work in inclement weather in a high alpine environment
  • Must be available to work holidays and weekends
  • Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
  • Must pass on-mountain ski/ride test (equivalent to PSIA Level 7 Minimum)

Nice To Haves

  • Ski/Snowboard testing to PSIA Level 8
  • Knowledge of local area/resort
  • College level degree

Responsibilities

  • Observing and maintaining the highest levels of guest safety while skiing/boarding and standing at mountain locations, on varied terrain, at high altitude, with varying winter weather conditions.
  • Enforcing the Skier Responsibility Code and Resort policies with guests and employees including instructing guests and employees on appropriate behavior and revocation of lift tickets or passes.
  • Answering guest questions regarding terrain, directions, and other resort/town information in a professional and friendly manner.
  • Placing and monitoring signage and baffles in slow ski zones.
  • Checking trails for safety hazards, placing ropes, and packing or shoveling snow.
  • Lifting equipment which may include baffles, signage, padding, and/or toboggans.
  • Assisting guests to their feet and/or to descend the mountain.
  • Ensure violator cards are retrieved each day and does a daily internal audit to ensure proper completion.
  • Responsible for motivating, training, managing, and supporting team members.
  • Manages their area of the mountain, elevates issues to Team Lead and/or Management, and facilitates morning organization of areas of responsibility, lunches, set up, and breakdown.
  • Meets, supports, and encourages Mountain Safety Contact expectations personally and for the team.
  • Serves as a bridge of communication between staff and the leadership/Management team.

Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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