Lead Mobile Diesel Technician

Cox Fleet•Chicago, IL

11h•Remote

About The Position

Cox Fleet is a leading provider of on-site mobile maintenance and repair services nationwide for light, medium, and heavy-duty trucks and trailers. They also operate over 50 nationwide service centers for accident repair, painting, refurbishment, and heavy mechanical repair, supported by a 24/7 in-house call center. The Lead Mobile Diesel Technician will perform licensed DOT inspections, Preventative Maintenance inspections, light and advanced repairs, and advanced diagnostics. This role requires mastery in technical disciplines, strong diagnostic and triage skills for complex repairs, and significant customer interaction. The Lead Mobile Diesel Technician will also mentor other technicians and perform duties of the Mobile Technician Manager in their absence.

Requirements

High School Diploma/GED and 7 years’ experience, OR any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field
Possess and supply a set of hand tools necessary to perform required job duties.
Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.
Obtain Automotive Service Excellence (ASE) certification C1 (Service Consultant) within eighteen (18) months.
Obtain 608/609 certification within eighteen (18) months.
Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
Candidates must be at least 21 years or older.
Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.

Nice To Haves

ASE T2 (Diesel Engines) certification
ASE T3 (Drivetrain) certification
ASE T4 (Brakes) certification
ASE T5 (Suspension) certification
ASE T6 (Electrical and Electronic Systems) certification
ASE T7 (HVAC) certification
ASE A8 (Engine Performance) certification
ASE L1 (Advanced Engine Performance Specialist)
ASE L2 (Electronic Diesel Engine Diagnosis Specialist) certification

Responsibilities

Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
Perform minor adjustment and repairs on various types of truck equipment including, but not limited to: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
Diagnose, adjust, and repair various types of truck equipment including, but not limited to: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application.
Accurately complete DOT forms and all other forms of documentation in timely fashion.
Work with a high degree of independence and manage own daily schedule.
Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
Support Mobile Diesel Technicians I/II/Sr in inventory reconciliation.
Mentor Mobile Diesel Technicians I/II/Sr on best practices and techniques to stay within or close to most Standard Repair Times.
Assist Mobile Tech Manager (MTM) with Quality Control Inspections on work performed by Mobile Diesel Technicians I/II/Sr.

Benefits

Weekly pay
Safe driving & tech efficiency bonuses
Safety boots & safety glasses reimbursement
Extreme weather gear (cold & hot)
Uniforms provided with laundry service where available
Take the service truck home daily
Tablet & company cellphone provided
Technical training provided to advance your career
Dedicated career path
Health, dental, vision insurance starts DAY ONE of employment.
401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
Tuition Assistance/Reimbursement
Adoption/Surrogacy assistance
Pet Insurance
Multiple ERG, diversity groups, and company paid volunteer hours.
Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.