Lead Medical Coordinator

Compass Connections•San Antonio, TX

About The Position

The Lead Medical Coordinator oversees nursing and medical services for designated sites within Compass Connections’ foster care program in San Antonio, Texas. The role supervises, directs, and trains medical staff; coordinates medical services; and ensures that care is delivered in accordance with healthcare plans, provider orders, nursing standards, agency procedures, and federal and state requirements. Responsibilities include staffing, training, care-plan and medication oversight, clinical documentation, regulatory reporting, medical protocols, and coordination of children’s healthcare appointments. The position requires fluency in English and Spanish and is scheduled Monday through Friday, 8 a.m. to 5 p.m., with availability for on-call scheduling and work evenings, weekends, and holidays as needed. The role also requires maintaining confidentiality of health records and program information, responding appropriately to safety and behavioral situations, and working collaboratively with staff, service providers, and professionals. The position involves extensive walking, lifting patients, stretching, and bending. Employees must meet background-check, drug-screening, physical-release, and immunization requirements, including annual influenza vaccination or an approved exemption. The position offers an annual salary of $113,256. Benefits are available from the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits.

Requirements

Bachelor of Science in Nursing.
Current, unrestricted Registered Nurse (RN) license in the state of the program.
Current BLS certification.
First Aid and CPR certifications.
Five years of experience as a registered nurse.
Two years of management experience.
Fluency in English and Spanish.
Pass a pre-employment drug screen and random drug screens during employment.
Pass pre-employment and biennial criminal background checks.
Provide proof of work eligibility when requested; applicants must be authorized to work for any U.S. employer, and visa sponsorship is not available.
Demonstrate cultural sensitivity and competence with the service population’s cultural and socioeconomic characteristics.
Work collaboratively with staff, service providers, and professionals.
Communicate effectively in writing and verbally in English.
Work in a fast-paced environment, maintain emotional control and professional composure, and make decisions based on program and service-population needs.
Maintain the computer literacy needed to fulfill the position’s responsibilities.
Work effectively without intensive supervision, both independently and as part of a multidisciplinary team.
Demonstrate working knowledge of Compass Connections policies and procedures and complete and sign the Operations Policy and Procedure review and certification.
Provide a current physical-medical release and proof of immunizations, titers, or declinations for MMR, varicella, HepB, HepA, tetanus, and PPD.
Receive an annual influenza vaccination or obtain an approved medical or religious exemption and provide proof.
Be able to perform physical activities including extensive walking, lifting patients, stretching, and bending.
Work effectively in a team environment.
Maintain professional oral, written, listening, and non-verbal communication skills.

Nice To Haves

Current PALS certification.
Meningococcal immunization, titer, or declination.

Responsibilities

Meet and maintain applicable federal and state regulatory guidelines and standards.
Develop medical clinic staffing schedules and assignments and address staffing gaps.
Train medical staff and Compass Connections staff on medical issues, CPR, First Aid, BLS, calling 9-1-1, contagious-disease control, quality healthcare, and emergency preparedness.
Validate completion of nursing duties, including assessments, charting, appointment scheduling, observations, wellness checks, immunizations, and required reports and progress notes.
Supervise, direct, and oversee medical staff in delivering services under healthcare plans and treatment orders, including medication administration.
Communicate with pharmacies about prescription orders, verify medication deliveries against provider orders, and resolve discrepancies.
Consult and communicate with the Deputy Executive Director for Medical Services and Executive Director about care quality, policies, procedures, and contagious-disease control.
Maintain over-the-counter medication supplies and arrange disposal of unused or expired medications.
Maintain documentation and reconciliation of controlled drugs according to facility protocols.
Submit required facility documentation and reports within established timeframes.
Oversee development and auditing of each child’s medication administration record (MAR).
Arrange transportation for children to medical, dental, therapy, counseling, laboratory, and other required appointments.
Participate in developing health and medical protocols and procedures for the federal program.
Participate in scheduled meetings, team decisions, and operations.
Protect the confidentiality of healthcare records and information in accordance with HIPAA, PHI requirements, and agency procedures.
Apply positive behavior-management techniques, including verbal redirection, de-escalation, and containment.
Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow response, reporting, and documentation procedures.
Interact with children compassionately and professionally while minimizing cultural misinterpretations.
Follow scheduled hours, remain available for on-call scheduling, and work evenings, weekends, and holidays as needed.
Plan, organize, and prioritize daily work using sound judgment.
Follow safety protocols, including evacuating with children and staff during emergencies.
Maintain confidentiality concerning the service population and program operations.
Follow professional and ethical standards, show respect for agency staff, children, and community members, and comply with the dress code.
Perform and supervise nursing duties at designated sites in accordance with Texas Board of Nursing guidelines and best practices.
Supervise, direct, and train medical staff and coordinate services in line with state, federal, and agency requirements.
Implement and monitor healthcare plans prescribed by an advanced practice provider or physician, applying best-practice nursing guidelines.
Complete accurate site documentation in accordance with agency, contract, regulatory, and program requirements.
Review, write, and update medical protocols and procedures with Medical Services and the Professional Management Team.
Meet program and federal-partner deadlines.