Lead Medical Coordinator

Compass Connections•San Antonio, TX
•Onsite

About The Position

Compass Connections is hiring a Lead Medical Coordinator for its Foster Care program in San Antonio, Texas. The organization provides emergency shelter and group home placement for children while working toward family reunification. The Lead Medical Coordinator oversees nursing services and medical staff at designated sites, ensures that care follows physician or advanced practice provider orders and applicable nursing standards, and helps maintain regulatory and program compliance. The role also includes coordinating children’s health care appointments, medication management, staff training, medical documentation, and health-related policies and procedures. The position requires fluency in English and Spanish, a Bachelor of Science in Nursing, a current unrestricted RN license in the state of the program, current BLS certification, and First Aid and CPR certifications. PALS is preferred. Candidates must have five years of registered nursing experience and two years of management experience. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; the position also requires availability for on-call scheduling and work evenings, weekends, and holidays as needed. Annual salary is $113,256. Benefits are available on the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits.

Requirements

  • Bachelor of Science in Nursing.
  • Current, unrestricted RN license in the state of the program.
  • Current BLS certification; First Aid and CPR certifications.
  • Fluency in English and Spanish.
  • Five years of experience as a registered nurse.
  • Two years of management experience.
  • Pass pre-employment and random drug screens.
  • Provide proof of work eligibility status upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is not available.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
  • Collaborate effectively with staff members, service providers, and other professionals.
  • Communicate effectively in writing and verbally in English.
  • Work in a fast-paced environment, maintain emotional control and professional composure, and make decisions based on program and service population needs.
  • Maintain the computer literacy needed to perform the role.
  • Work effectively independently without intensive supervision and as a member of a multidisciplinary team.
  • Demonstrate working knowledge of Compass Connections policies and procedures and complete and sign the Operations Policy and Procedure review and certification.
  • Provide a current physical-medical release and proof of immunizations, titers, or declinations for MMR, Varicella, HepB, HepA, Tetanus, and PPD.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption and provide proof as required by company policy.
  • Be able to perform physical activity, including extensive walking, lifting patients, stretching, and bending.
  • Work effectively in a team environment and maintain professional oral, written, listening, and non-verbal communication skills.

Nice To Haves

  • PALS certification.
  • Meningococcal immunization, titer, or declination.

Responsibilities

  • Meet and maintain applicable federal and state regulatory guidelines and standards.
  • Develop medical clinic staffing schedules and assignments and address staffing gaps.
  • Train medical staff and provide relevant medical training to Compass Connections staff and the service population, including CPR, First Aid, BLS, emergency response, contagious disease control, and quality health care practices.
  • Validate completion of nursing duties in accordance with regulatory requirements and program protocols, including assessments, charting, appointment scheduling, observations, wellness checks, immunizations, and required reports and progress notes.
  • Supervise, direct, and oversee site medical staff in delivering services reflected in health care plans and treatment orders, including medication administration and implementation of provider orders.
  • Communicate with pharmacies about prescription orders; verify medication deliveries against provider orders and resolve discrepancies.
  • Consult and communicate with the Deputy Executive Director for Medical Services and Executive Director about health care quality, policy and procedure issues, and contagious disease control.
  • Maintain adequate over-the-counter medication supplies and arrange disposal of unused or expired medications.
  • Maintain required documentation and reconciliation records for controlled drugs in accordance with facility protocols.
  • Provide required facility documentation and reports within Compass Connections, federal, and state timeframes.
  • Oversee development and audit of each child’s medication administration record (MAR).
  • Arrange transportation for children to medical, dental, therapy, counseling, laboratory, and other required appointments.
  • Participate in development of health and medical protocols and procedures for the federal program.
  • Participate in scheduled meetings, team decisions, and operations.
  • Protect confidentiality of health care records and information in accordance with HIPAA, PHI requirements, and company procedures.
  • Apply positive behavior management techniques, including verbal redirection, de-escalation, and containment.
  • Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow professional response, reporting, and documentation procedures.
  • Interact compassionately and professionally with children while minimizing cultural misinterpretations.
  • Follow scheduled hours, remain available for on-call scheduling, and work evenings, weekends, and holidays as needed or requested.
  • Plan, organize, and prioritize daily work using sound judgment.
  • Follow safety protocols, including evacuating with children and staff during emergencies.
  • Maintain confidentiality across service population and program operations and uphold professional and ethical standards, including respect for staff, children, and community members and compliance with the dress code.
  • Perform nursing duties and supervise medical staff in performing nursing duties at designated sites in accordance with Texas Board of Nursing guidelines and best practices.
  • Supervise, direct, and train medical staff and coordinate services in accordance with state, federal, and company policies and procedures.
  • Implement and monitor health care plans prescribed by a physician or advanced practice provider using best-practice nursing guidelines.
  • Complete accurate site documentation in accordance with agency policies, contract and regulatory requirements, and program timelines.
  • Review, write, and update medical protocols and procedures in collaboration with Medical Services and the Professional Management Team.
  • Meet program and federal partner deadlines.

Benefits

  • 100% employer-paid medical insurance, available on the first day of employment.
  • 100% employer-paid dental insurance, available on the first day of employment.
  • 100% employer-paid vision insurance, available on the first day of employment.
  • Retirement plan options.
  • Additional employer-sponsored benefits.
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