Lead Medical Asssistant
California Pain•La Mesa, CA
•Onsite
About The Position
We are seeking an experienced and highly organized Lead Medical Assistant (MA) to oversee clinical operations in a fast-paced pain management practice. This role combines hands-on patient care with leadership responsibilities, ensuring efficient workflow, excellent patient experience, and strong support for our providers. The ideal candidate is proactive, detail-oriented, and comfortable managing both people and processes.
Requirements
- Minimum 3–5 years of Medical Assistant experience, preferably in pain management, orthopedics, or a specialty practice
- Prior lead or supervisory experience strongly preferred
- Medical Assistant certification (CMA, RMA, or equivalent) required
- Strong knowledge of EMR systems and clinical workflows
- Excellent communication, leadership, and organizational skills
- Ability to multitask and thrive in a fast-paced environment
Nice To Haves
- Experience with pain management procedures (e.g., injections, nerve blocks)
- Familiarity with insurance authorizations and specialty referrals
- Bilingual (Spanish) is a plus
Responsibilities
- Supervise and support Medical Assistants and clinical staff in daily operations
- Coordinate provider schedules, room assignments, and patient flow
- Train, mentor, and onboard new clinical staff
- Ensure adherence to clinical protocols, OSHA/HIPAA compliance, and best practices
- Act as a liaison between providers, front office staff, and management
- Room patients, obtain vital signs, and document medical histories
- Assist providers with exams, procedures, and pain management treatments
- Prepare and maintain exam rooms, ensuring proper sterilization and stocking
- Administer injections and medications as permitted by scope of practice
- Provide patient education and follow-up instructions
- Oversee EMR documentation accuracy and workflow efficiency
- Manage clinical supply inventory and ordering
- Assist with prior authorizations, referrals, and coordination of care
- Monitor daily schedules to minimize wait times and maximize productivity
- Support quality improvement initiatives and compliance audits
Benefits
- Competitive salary based on experience
- Health, dental, and vision insurance (if applicable)
- Paid time off and holidays
- Opportunities for growth and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
