Lead Medical Assistant

CenterWellHouston, TX
Onsite

About The Position

The Medical Assistant 4 is the first contact for patient care. Responsible for administrative responsibilities in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and specialized administrative, operational, and customer support responsibilities that require independent initiative and judgment. The Medical Assistant 4 performs clinical responsibilities. These responsibilities include discussing symptoms, obtaining vital signs, and medication/vaccine administration. Additionally, they perform phlebotomy, collect specimens, and conduct diagnostic screening tests. They are also responsible for sterilizing and cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and external vendors. These decisions involve coordinating work activities and monitoring progress towards schedules/goals. Additionally, the role often oversees the work of others and is the primary administrative owner of a main process, program, product, or technology. Work within broad guidelines. The Medical Assistant 4 has advanced knowledge, contributes to process improvement, delivers in-depth training, and provides advanced guidance/mentoring to other Medical Assistants.

Requirements

  • Certified or Registered Phlebotomy Experience
  • Medication/vaccine administration experience
  • 3+ years MA Experience
  • Current/Active CPR Certification
  • Tuberculosis (TB) screening program participation

Nice To Haves

  • 1+ years MA experience in PCO center
  • Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS
  • Bilingual proficiency in English and Spanish - must pass proficiency exam before foreign language communication

Responsibilities

  • Discussing symptoms
  • Obtaining vital signs
  • Medication/vaccine administration
  • Performing phlebotomy
  • Collecting specimens
  • Conducting diagnostic screening tests
  • Sterilizing and cleaning equipment
  • Maintaining examination rooms
  • Documenting information into the electronic medical records system
  • Collaborating with Physicians and Advanced Practice Providers
  • Delivering direct patient care dependent on active certification
  • Coordinating work activities and monitoring progress towards schedules/goals
  • Overseeing the work of others
  • Contributing to process improvement
  • Delivering in-depth training
  • Providing advanced guidance/mentoring to other Medical Assistants

Benefits

  • Health benefits day 1
  • Paid time off
  • Holidays
  • Volunteer time
  • Jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
  • Medical
  • Dental
  • Vision
  • Short-term and long-term disability
  • Life insurance
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