Lead Medical Assistant

CenterWell • El Paso, TX

23h • Onsite

About The Position

The Medical Assistant 4 is the first contact for patient care, responsible for both administrative tasks and direct patient care. This role involves leading advanced and specialized administrative, operational, and customer support tasks, requiring independent initiative and judgment. The Lead Medical Assistant will assume ownership of these tasks, coordinate work activities, and monitor progress towards schedules and goals. This position oversees the work of others and acts as the primary administrative owner of a main process, program, product, or technology, operating within broad guidelines. The role is located at the Conviva Senior Primary Care office in El Paso, TX, and is part of Humana's Primary Care Organization, which focuses on proactive, preventive care for seniors, addressing physical, social, emotional, behavioral, and financial needs.

Requirements

• Certified or Registered
• Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• High school diploma or equivalent
• CPR Certified
• Screen for TB (if selected for this role)

Nice To Haves

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish

Responsibilities

• Perform clinical responsibilities such as discussing symptoms and gathering information
• Input information into the electronic medical records system
• Take vital signs, give injections, and perform diagnostic tests
• Collect specimens and draw blood
• Sterilize and clean equipment and maintain examination rooms at an outpatient care site
• Collaborate with Physicians and Nurses
• Deliver direct patient care dependent on what active certification allows
• Make decisions regarding the daily priorities for an administrative work group or external vendors
• Coordinate work activities and monitor progress towards schedules/goals
• Oversee the work of others
• Be the primary administrative owner of a main process, program, product, or technology
• Run the Tuberculosis (TB) screening program

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED