Lead Medical Assistant

Current Clinic Management, LLC•Las Cruces, NM

About The Position

This role is responsible for supporting patient flow, completing intake tasks, preparing patients for procedures, and maintaining a clean and organized clinical environment. The Lead Medical Assistant will also be responsible for medical records management, coordinating with other departments, and performing front desk duties. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.

Requirements

Familiarity with EHR systems and comfort with general office and clinical technology.
Knowledge of medical terminology and strong communication skills with patients and clinical teams.
High attention to detail with accuracy in clinical and clerical tasks.
Ability to work collaboratively across clinical and administrative teams while maintaining professionalism and discretion.
Commitment to confidentiality and compliance with all clinic and ASC policies.
High school diploma or GED required.

Nice To Haves

Current and active MA Certification
Previous experience in healthcare administration, patient services, or ASC operations.
Bilingual Spanish/English communication skills (highly valued).

Responsibilities

Support patient flow by checking patients in, notifying clinical staff of arrivals, and preparing patients for procedures.
Complete intake tasks including vital signs, updating medical histories, and other elements included in the clinic’s intake procedure.
Create a calm, comfortable, and professional environment for patients.
Prepare patients for procedures and subsequent recovery using appropriate equipment and transport safety precautions.
Perform housekeeping responsibilities for assigned procedure rooms between cases, ensuring cleanliness and readiness.
Complete daily or as‑needed housekeeping tasks (wet mopping, dusting, wiping down surfaces) in non‑procedural areas.
Maintain compliance with written and verbal patient information, data standards, and chart documentation guidelines.
Compile and process internal and external requests for medical records, including proper filing of such records.
Coordinate completion and accuracy of all medical records in a timely manner.
Work with other departments to ensure they have the necessary data for processing clinical and operational tasks.
Monitor delinquency lists and provide required follow‑up or reporting.
Perform front desk duties, chart maintenance, and phone support.
Answer multiple phone lines promptly and professionally.
Support scheduling, patient communication, and coordination with clinical staff to optimize provider time.
Use EHR and other clinic systems to verify insurance, collect information, and support documentation.
Manage multiple tasks in a fast‑paced environment with strong prioritization skills.
Maintain business inventory by tracking supplies, coordinating equipment, and supporting maintenance requests.
Follow all facility policies and procedures, including confidentiality, safety, and compliance expectations.