Lead Medical Assistant (MA)

Virtua Health•Medford, OR

12d•$21 - $31•Onsite

About The Position

At Virtua Health, our mission is to better serve you by being present in all the moments that matter and connecting you to the care you need. We offer a wide range of services, from wellness and prevention to specialized care, and are dedicated to building a healthier community. Located in South Jersey, we provide exceptional care through our network of skilled professionals, advanced technologies, and numerous facilities, including hospitals, emergency departments, urgent care centers, and various other locations. We are committed to community well-being through programs like Eat Well, telehealth, home health, and mobile screenings. Our affiliations with Penn Medicine and the Children's Hospital of Philadelphia enhance our specialized services. We are a Magnet-recognized health system, recognized by U.S. News and World Report, and have received multiple awards for quality, safety, and our work environment.

Requirements

High School Diploma or Equivalent.
Graduate of an accredited Medical Assistant program or Virtua Health Medical Assistant Program.
Must have current certification or registration as a Medical Assistant.
In the state of DE, certification is required within 1 year of hire.
BLS Certification Required.

Nice To Haves

1-3 years of Medical Assistant experience in a medical office preferred.

Responsibilities

Coordinates Chart Review/ Pre-visit planning efforts, ensuring all recent clinical documents are available at the time of visit, including: test results, specialist consults, discharge summaries etc.
Collaborates with Practice Manager to conduct Daily Huddles and Weekly Care Team meetings, in which the team will review practice population health data to improve care and achieve practice goals.
Provides oversight to patient flow by ensuring Medical Assistants efficiently perform the duties below: Prepare patient for exam by obtaining and documenting vital signs, chief complaint, and preparing patient for provider exam.
Prepare exam room as required based on chief complaint.
Perform phlebotomy and obtains specimens for processing.
Administer vaccines and complete required documentation.
Perform diagnostic tests such as EKG, Pulmonary Function, etc. as directed and under the supervision of the physician.
Screen and direct patient calls according to established protocol.
Contact patients regarding prescriptions and testing results as directed by and under the supervision of the physician.
Coordinates Population Health efforts: Panel Management: Combs Value Based clinical registries to identify and contact patients with care gaps—overdue services such as, mammograms, immunizations, laboratory tests for diabetes mellitus and annual wellness visits etc.
Leads patient education efforts; supports and trains Medical Assistants in effectively delivering education to patients.
Leads self-management efforts for patients with chronic conditions, providing ongoing training and support to Medical Assistants with regard to health coaching and motivational interviewing.
Under direction of clinician coordinates Transitions of Care: Ensures outreach to patients within 48 hours of Hospital discharge or within 7 days of ED Visits – schedules follow-up visits as appropriate.
Facilitates hospital and other records into the EMR prior to visit.
Collaborates with Practice Manager to Coordinate Clinical Operations: Oversees daily regulatory testing as required and documents accordingly, to ensure that clinical equipment is accurate and compliant.
Serves as Point of Care representative for the office.
Responsible for Vaccine Management.
Oversight of all state reports, logs and vaccines to ensure compliance.