Lead Medical Assistant

CenterWellSan Antonio, TX
Onsite

About The Position

The Lead Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment. The Lead Medical Assistant performs clinical duties, including but not limited to: discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. The Lead Medical Assistant possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.

Requirements

  • Certified or Registered
  • Phlebotomy Experience
  • Medication/vaccine administration experience
  • 3+ years MA Experience
  • High school diploma or equivalent
  • CPR Certified

Nice To Haves

  • 1+ years MA experience in a PCO center
  • Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
  • Bilingual proficient in English and Spanish

Responsibilities

  • Discussing symptoms
  • Obtaining vital signs
  • Medication/vaccine administration
  • Phlebotomy
  • Collecting specimens
  • Performing diagnostic screening tests
  • Sterilizing/cleaning equipment
  • Maintaining examination rooms
  • Documenting information into the electronic medical records system
  • Collaborating closely with Physicians and Advanced Practice Providers
  • Contributing to process improvement
  • Delivering in-depth education/training
  • Providing advanced guidance/mentoring to other Medical Assistants

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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