Lead Medical Assistant

Duly Health and Care • Lombard, IL

1d • Hybrid

About The Position

Under the direction of the Site Physician(s) and Practice Manager, serves as a primary assistant to physicians and nurses. Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, laboratory and maintenance controls, patient documentation, and various office duties. This role is responsible for all duties included in the Medical Assistant job description, taking inventory and performing ordering of supplies, and assisting with coordinating staff meetings. The Lead Medical Assistant supervises work performed by the department and may delegate work to staff members, counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution. They also assist with staff development, new employee orientation, and training, and monitor and ensure staff compliance with policies and procedures. This position may be responsible for performance evaluations and managing the schedule, time keeping, and payroll if necessary. All other duties as assigned.

Requirements

• High School diploma or GED and a graduate of an accredited Medical Assistant or Paramedic program required.
• CPR Certification required
• A minimum of 2 years MA/CMA experience preferably in the medical field
• Experienced in staff roles with a history of good performance
• Leadership skills
• Multi-tasking
• Time management
• Team work
• Medical terminology
• Ability to provide accurate and sufficient charting/messages
• Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge as well as being open to constructive criticism
• Ability to work full time and flexibility to work varying hours
• Ability to travel to all locations at any given time
• Ability to work multiple positions for the specific department i.e. phones, scheduling of appointments, rooming, procedures
• Conveys a warm, caring and approachable demeanor
• Displays unconditional respect toward others
• Able to sense others feelings and perspectives
• Must be able to get along with others, be a team player, accept feedback from others, and be able to follow work rules

Nice To Haves

• Certified or Registered preferred but not necessary

Responsibilities

• Serves as a primary assistant to physicians and nurses.
• Practices high quality medical care in performing a variety of patient care activities such as preparation for appointments, minor exams and procedures, laboratory and maintenance controls, patient documentation, and various office duties.
• Responsible for all duties included in the Medical Assistant job description.
• Takes inventory and performs ordering of supplies.
• Assists with coordinating staff meetings.
• Supervises work performed by department and may delegate work to staff members.
• Counsels and coaches the team by guiding, directing, motivating, and mediating conflict resolution.
• Assists with staff development, new employee orientation, and training.
• Monitors and ensures staff compliance with policies and procedures.
• May be responsible for performance evaluations as required by Human Resources.
• Responsible for managing the schedule, time keeping, and payroll if necessary.
• All other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED