Lead Medical Assistant- Neurology

Ohio State University Physicians, Inc.•Columbus, OH

11d•$22 - $32•Onsite

About The Position

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion? With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth. At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Requirements

Meets all Medical Assistant KSA’s
Fosters an environment of camaraderie and teamwork
Ability to motivate, direct and retain Medical Assistants
Possesses excellent leadership, training and communication skills.
Promote the organization’s high quality, compassionate care of patients
Internal Candidates: Certification AND 2 years of tenure with OSUP, with one year being in a Senior role OR 2 Years of tenure with OSUP, with one year being in a Senior role AND A minimum of 7 years prior MA experience, may be inclusive of internal or external experience
External Candidates: 2 years Certification or 7 years of Medical Assistant Overall experience

Nice To Haves

Prior experience working in a preceptor designation preferred.
Current BLS Certification.
Experience with EMR.
Medical Assistant Certification.

Responsibilities

Assisting management in the day to day operations of the clinic operation as it pertains to the medical support role and patient care.
Demonstrating strong clinical skills and expertise of all relevant systems and processes.
Modeling, training, and promoting high functioning clinical support staff from all experience levels.
Successfully performs the responsibilities of a Senior Medical Assistant.
Leads the day to day work and productivity of patient care staff.
Advising and assisting staff on problem solving patient/customer concerns; as well as addressing issues associated with clinic operations.
Performing specialized medical procedures of a routine nature, as dictated by established clinical protocol.
Serving as clinical preceptor to enhance training and improve any skill deficiency amongst staff.
Aiding management in a variety of areas such as but not limited to scheduling, daily work assignments, hiring, training, employee engagement, performance management, identifying areas for service or operational improvement, and reinforcing established expectations from management, and scheduling.