Lead Medical Assistant- Dermatology

Dermatology and Advanced Skin Care•Columbia, MD

10d•Onsite

About The Position

Dermatology & Advanced Skin Care is a growing, multi-doctor dermatology practice seeking a Lead Medical Assistant. This role involves assisting providers with medical, cosmetic, and surgical appointments, scribing, answering patient questions, and handling administrative tasks like following up on clinical inquiries. The Lead Medical Assistant will also act as the primary point of contact for updates on outstanding tasks, assist with prior authorizations, manage representative follow-ups, ensure end-of-day checklists are completed, maintain stocked and clean rooms, train new Medical Assistants, and manage the "nurse schedule." The position requires excellent communication and organizational skills, reliability, computer proficiency with EMR experience, reliable transportation, and the ability to multi-task. This is a full-time position with hours between 7:30 am and 6:30 pm, Monday through Friday.

Requirements

Excellent communication and organizational skills.
Reliable and prompt.
Computer skills and electronic medical records (EMR) experience required.
Reliable source of transportation.
Strong ability to multi-task.
Experience working in a dermatology office required.
High school diploma or equivalent.

Nice To Haves

Medical Assisting Certification

Responsibilities

Assist providers with medical dermatology, cosmetic, and surgery appointments.
Scribe for providers.
Answer patient questions with guidance from providers.
Follow up with patient clinical inquiries.
Serve as the point of contact for updates on outstanding tasks for the assigned provider.
Submit and assist with the assigned provider’s prior authorizations.
Serve as the point of contact for representatives following up on the status of cases and/or prior authorizations.
Ensure the end-of-day checklist is completed by the provider’s team of MAs.
Ensure rooms are properly stocked and clean at the start and end of the day.
Assist with training new MAs.
Ensure the "nurse schedule" is appropriately managed throughout the day.
Other duties as assigned.