Lead Material Coordinator - 1st Shift - $33.70/hr

Stryker•Bloomington, MN

2d•Onsite

About The Position

The Lead Material Coordinator is a senior individual contributor responsible for leading the end-to-end operations of the National Loaner program. This role serves as the team’s primary process expert and escalation point, driving daily operational rhythm and ensuring consistency across inbound, outbound, and coordination functions. The Lead Material Coordinator will own and oversee the National Loaner process end-to-end, ensuring consistency and adherence to standards. They will monitor daily operations across all functional areas, taking corrective action to maintain efficiency and service levels. This role also serves as the primary escalation point, resolving complex issues while balancing urgency, inventory constraints, and branch needs. The Lead Material Coordinator will maintain and enhance standard operating procedures, ensuring process consistency and data accuracy across WebOps and ERP systems. They will lead daily huddles, coordinate workload distribution, and communicate priorities and key issues across the team. Ensuring system alignment by overseeing ERP transactions, WebOps activity, and inventory accuracy, and resolving discrepancies as needed is also a key responsibility. Additionally, this role will manage late loaner follow-up and address branch compliance issues, escalating recurring trends with recommended actions. The Lead Material Coordinator will identify process improvements, support onboarding and training, and collaborate with cross-functional partners (Field Inventory, GQO).

Requirements

High School or GED
5 years operations experience
Ability to lift and maneuver up to 25 pounds regularly
Ability to stoop, kneel, crouch, bend, sit, or stand as needed

Nice To Haves

Intermediate skills/experience using Office 365 suite of applications including Outlook, MS Teams, Excel, Word, PowerPoint, and PowerBI.
SAP experience
Knowledge of ERP systems and/or inventory transactions within systems
Experience in inventory control, production or customer service
Ability to problem solve complex issues that include receiving and shipping discrepancies

Responsibilities

Own and oversee the National Loaner process end-to-end, ensuring consistency and adherence to standards
Monitor daily operations across all functional areas, taking corrective action to maintain efficiency and service levels
Serve as the primary escalation point, resolving complex issues while balancing urgency, inventory constraints, and branch needs
Maintain and enhance standard operating procedures, ensuring process consistency and data accuracy across WebOps and ERP systems
Lead daily huddles, coordinate workload distribution, and communicate priorities and key issues across the team
Ensure system alignment by overseeing ERP transactions, WebOps activity, and inventory accuracy, resolving discrepancies as needed
Manage late loaner follow-up and address branch compliance issues, escalating recurring trends with recommended actions
Identify process improvements, support onboarding and training, and collaborate with cross-functional partners (Field Inventory, GQO)