Lead Massage Therapist

Heights Wellness Retreat - Novi • Novi, MI

2d • Onsite

About The Position

Heights Wellness Retreat is hiring a Lead Massage Therapist for its Novi, Michigan location. In this hybrid clinical leadership role, the Lead Massage Therapist provides personalized therapeutic massage while mentoring the practitioner team, maintaining clinical quality control, and upholding high standards of therapeutic care. The retreat features hydraulic, heated, and vibroacoustic massage tables and advanced recovery technologies.

The role includes at least 24 hands-on therapy hours and 12 or more leadership hours per week. Compensation includes a $32 hourly therapy rate plus tips, automatic rate increases every 500 therapy hours, quarterly personal rebooking premiums, approximately 20% commission on service enhancements, $1,200 per month for non-therapy leadership hours, a monthly rebooking target bonus of up to $1,000, and annual profit sharing equal to 1% of store profit. Total target compensation is stated as $100,000 or more.

The position is full-time and includes evenings, weekends, and holidays. Benefits and practitioner perks include company-paid therapist liability insurance, unlimited personal access to recovery technologies, paid time off, a retirement plan, and professional development and reimbursement benefits after one year.

Requirements

• Active Michigan Massage Therapy License in good standing.
• At least 3 years of professional hands-on massage therapy experience in a high-end spa, clinical, boutique resort, or private wellness environment.
• Demonstrated experience or strong aptitude in training, peer coaching, technique evaluation, and constructive feedback.
• Ability to consistently perform at least 24 hands-on therapy hours weekly using proper body mechanics.
• Strong desire and conceptual capacity to understand recovery technology science and mentor therapists on explaining its benefits to clients.
• Ability to pass recurring background checks.

Responsibilities

• Deliver at least 24 hours of custom therapeutic massage per week, including client care, assessment, and rebooking.
• Spend at least 12 hours weekly onboarding, training, and auditing therapist protocols, technical skills, and client interactions.
• Coach therapists on client retention, home-care recommendations, and service enhancements.
• Ensure treatment suites meet sanitary, ethical, state regulatory, and body-mechanics standards.
• Collaborate with the Retreat Director, Estheticians, and Wellness Consultants to support seamless, personalized client journeys.
• Educate clients about and cross-recommend recovery modalities that complement their therapeutic goals.

Benefits

• Company-paid therapist liability insurance through ABMP.
• Unlimited personal access to recovery technologies, including Halo Therapy, cryotherapy, infrared sauna, red light, Ballancer Pro Lymphatic Massage, and vibroacoustic meditation.
• Paid time off, starting at 4 hours monthly upon hire and increasing to 6 hours monthly after 3 years and 8 hours monthly after 5 years.
• Retirement plan.
• After one year: free continuing education offerings, $100 annual CE reimbursement, and state license renewal reimbursement.
• Employee and affiliate partner discounts.
• Compensation includes tips, personal rebooking premiums, service-enhancement commission, monthly performance bonuses, and annual profit sharing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed