Lead Massage Therapist

Novi • Novi, MI

20h • Onsite

About The Position

Heights Wellness Retreat Novi is seeking a Lead Massage Therapist for its flagship location in Novi, Michigan. This hybrid clinical and leadership role combines custom therapeutic massage with team mentorship, clinical quality control, and administration. The therapist will provide exceptional, personalized care while helping maintain high standards across the practitioner team and treatment suites.

The schedule requires at least 24 hands-on therapy hours and 12 or more leadership hours each week, including evenings, weekends, and holidays. Compensation includes a $32 hourly rate for therapy hours plus tips, automatic rate increases after every 500 therapy hours, personal rebook premiums, service-enhancement commissions, monthly leadership pay, possible monthly rebooking bonuses, and annual profit sharing. The posting describes total target compensation potential of $100,000 or more.

The location offers heated, hydraulic, and vibroacoustic massage tables, along with personal access to recovery technologies. The role collaborates with the Retreat Director, Estheticians, and Wellness Consultants to create personalized client experiences and support clients' therapeutic goals.

Requirements

• Active Michigan Massage Therapy License in good standing.
• At least 3 years of professional hands-on massage therapy experience in a high-end spa, clinical, boutique resort, or private wellness environment.
• Demonstrated experience or strong aptitude in training, peer coaching, technique evaluation, and constructive feedback.
• Ability to consistently perform at least 24 hands-on therapy hours per week using proper body mechanics.
• Strong desire and conceptual capacity to understand recovery-technology science and explain its benefits to clients and therapists.
• Ability to pass recurring background checks.

Responsibilities

• Provide at least 24 hours per week of custom therapeutic massage, including client care, assessment, and rebooking.
• Onboard and train therapists and audit their protocols, technical skills, and client interactions for at least 12 hours per week.
• Coach therapists on client retention, home-care recommendations, and service enhancements.
• Ensure treatment suites meet sanitary, ethical, state regulatory, and body-mechanics standards.
• Collaborate with the Retreat Director, Estheticians, and Wellness Consultants to support seamless, personalized client journeys.
• Educate clients about recovery modalities and recommend complementary services aligned with their therapeutic goals.

Benefits

• Company-paid therapist liability insurance through ABMP.
• Free personal access to recovery technologies, including Halo Therapy, Cryotherapy, Infrared Sauna, Red Light, Ballancer Pro Lymphatic Massage, and Vibroacoustic Meditation.
• Paid time off accruing at 4 hours monthly upon hire, increasing to 6 hours at 3 years and 8 hours at 5 years.
• Retirement plan.
• After one year, free continuing education offerings and $100 annual CE reimbursement.
• State license renewal reimbursement.
• Employee and affiliate partner discounts.
• Tips, personal rebook premiums, service-enhancement commissions, monthly performance bonuses, and annual profit sharing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed