Lead Manager (Inside Sales Representative)
About The Position
We are seeking a highly motivated and coachable Lead Manager (Inside Sales Representative) to support our acquisitions team by qualifying inbound and warm seller leads. This is a high-activity, KPI-driven role focused on initial seller conversations, consistent follow-up, and identifying qualified opportunities. The Lead Manager will be responsible for following a structured script, building rapport with homeowners, gathering key property details, and live transferring qualified sellers to the acquisitions team. This role is ideal for someone early in their career who thrives in a fast-paced, performance-driven environment and is looking to break into real estate investing or sales.
Requirements
- 0–2 years of experience in sales, customer service, or call center environments preferred
- Strong communication skills with confidence on the phone
- Coachable with a willingness to learn and follow a proven process
- Ability to handle rejection and maintain a positive attitude
- Organized and detail-oriented with strong follow-through
- Comfortable working in a KPI-driven, high-volume call environment
- Basic computer skills and ability to learn CRM systems quickly
- Real estate experience or license not required
Nice To Haves
- Competitive and driven to hit activity and performance targets
- Consistent and disciplined with follow-up habits
- Positive attitude with strong work ethic
- Quick learner who thrives on coaching and feedback
- Team-oriented with a willingness to support shared goals
- Comfortable working in-office and collaborating daily
Responsibilities
- Handle a high volume of inbound and warm seller leads daily
- Follow a structured call script to qualify motivated sellers
- Build rapport with homeowners and gather key property and situation details
- Consistently follow up with prospects via phone, text, and email
- Identify qualified opportunities and live transfer calls to acquisitions closers
- Accurately document all conversations, notes, and statuses in the CRM
- Maintain organized pipeline and adhere to daily/weekly KPI targets
- Collaborate closely with the acquisitions team to ensure seamless handoffs
- Continuously improve call performance through coaching and feedback
- Stay consistent, disciplined, and focused in a high-activity environment
Benefits
- Comprehensive Benefits Package (Medical, Dental, Vision)
- Structured onboarding and hands-on training program
- Clear path for growth into closing or acquisitions roles
- High-energy, team-oriented office environment
- Full-time, in-office role located in St. Augustine (World Golf Village area – ~20 minutes from Jacksonville)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
