Inside Sales Representative
About The Position
We are seeking a motivated and customer-focused Inside Sales Representative to support sales growth within a group of accounts. Under broad supervision, this role is responsible for selling products, identifying new business opportunities, maintaining customer relationships, and supporting overall profitability and both personal and company goals. The ideal candidate will manage the full sales process, including customer communication, quotes, order coordination, delivery support, and post-sale service. This position works independently on routine assignments while collaborating with cross functional teams and senior sales staff or management on more complex opportunities.
Requirements
- 2–5 years of sales, account management, or customer service experience
- Proven ability to build customer relationships and support sales growth
- Strong communication, negotiation, and organizational skills
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Proficiency in Microsoft Office
- Ability to work independently while collaborating with cross-functional teams
Nice To Haves
- Customer-focused mindset with strong problem-solving abilities
- Detail-oriented with excellent follow-through
- Strong knowledge or prior experience in the Defense industry
- Knowledge of sales processes, distribution channels, and account management
- Familiarity with CRM software
Responsibilities
- Develop and maintain relationships with existing customers within assigned accounts
- Promote and sell company products to achieve profitability and revenue goals
- Coordinate the sales process from initial contact through negotiation, order fulfillment, delivery, and post-sale support
- Manage customer inquiries regarding pricing, lead times, and order status
- Prepare quotes, proposals, and contracts accurately and efficiently
- Maintain effective customer agreements and ensure compliance with company policies
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Monitor customer accounts, sales activity, and hit ratios
- Collaborate with Business Development representatives or management to close complex sales opportunities
- Act as a liaison between customers, supply chain, engineering, manufacturing, quality and logistics
- Stay informed about market trends, customer needs, and competitor activity
Benefits
- Diverse learning and working opportunities
- Culture where everyone’s empowered to be their best
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
