Lead Mammography Tech - TMC Breast Center

Memorial Hermann Health System•Plaza, ND

5d•Onsite

About The Position

The Lead Mammography Tech is a working lead position in the TMC Breast Center. The role combines clinical expertise with operational coordination and professional leadership in Imaging Services. The Lead Technologist provides comprehensive patient care, serves as a clinical resource, and helps match patient needs with departmental resources while maintaining high standards of care and compliance. The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m., with two Mammography Technologists per shift. The role requires responsibility for MQSA compliance and other administrative duties, as well as leadership experience, excellent customer service, time management, and the ability to lead teams and grow volume in an academic setting. The Lead Technologist coordinates patient flow and departmental operations, supports staff development, monitors quality and safety, and collaborates with physicians, nurses, staff, patients, and families. The position also contributes to evidence-based practice, quality improvement, policy development, and the organization’s commitment to compassionate, personalized, and efficient care.

Requirements

Graduate of an accredited school of Radiologic Technology.
Basic or Advanced Life Support certification.
For Mammography: Texas Medical Board MRT license required.
For Mammography: ARRT-R registration required.
For Mammography: ARRT-M registration required.
Five years of prior imaging technologist experience in an acute hospital setting; the role summary specifies five or more years of Mammography Tech experience in an acute hospital setting.
Demonstrated excellent technical skills and ability to perform imaging on patients of all ages and with all types of conditions.
Demonstrated leadership skills in all aspects of department operations.
Excellent customer service and prior successful team leadership experience, including growing volume.
Understanding of working in an academic setting.
Good time management skills.
Ability to lift and/or maneuver patients with others to perform job functions.
Ability to perform MQSA and other administrative duties to keep the center compliant.

Responsibilities

Plan, coordinate, and direct activities among diagnostic testing and nursing staff, emergency and critical care, primary physicians, and registration personnel to facilitate patient flow and positive outcomes.
Direct and evaluate departmental throughput, delegate work, and provide backup assistance as needed.
Make daily assignments for departmental personnel and use available resources to resolve operational problems.
Ensure safe patient care and adherence to evidence-based practices, policies, and standards; participate in research protocols and develop patient-focused clinical programs.
Provide staff education and promote quality care within budgetary specifications.
Assist physicians in prioritizing work and communicate workflow trends, issues, and outstanding items.
Notify the Director of significant occurrences, interventions, and delays.
Act as a liaison among departmental staff, medical personnel, patients, and family members, and assist with patient care concerns and complaints.
Mentor, coach, and precept less experienced staff; provide input on staff performance and educational needs and assist with annual performance reviews.
Coordinate and collaborate with other clinical coordinators and team leads.
Delegate additional tasks and oversee their completion in accordance with professional guidelines and requirements.
Ensure shift-to-shift equipment maintenance and supply stocking by assigning staff and verifying completion.
Complete incident or occurrence reports for unplanned, adverse, or potentially litigious events as required.
Give and receive verbal reports on clinical and departmental conditions during staff handoffs; facilitate patient handoffs.
Perform walking rounds to check safety conditions and availability of equipment and supplies.
Provide written shift reports to the Manager or Director as required.
Develop policies and procedures for departmental areas.
Communicate respectfully and constructively, coach and mentor staff, support departmental policies and improvement initiatives, and provide shift direction during process changes.
Model teamwork and exemplary customer service, and require staff to follow customer satisfaction practices.
Attend staff and leadership meetings, facilitate staff meetings and agenda items, and participate in quality and performance improvement initiatives.
Participate in technologist scheduling to ensure department coverage and represent the department at hospital committee meetings as needed, with department representation at a minimum of 75% of meetings annually.
Review quality concerns and variances with staff and provide education as needed.
Assist leadership with interviews, plan and mentor new hires during orientation, and serve as a resource after orientation.
Assist with departmental Super User needs as required.
Review important updates and news with staff weekly in coordination with the diagnostic testing leadership team.
Assess educational needs and create plans to ensure staff education requirements are met.
Monitor and provide input on corrective actions related to quality, time, attendance, and patient care.
Identify departmental needs and work with management to address them or determine an appropriate action plan.
Meet mandatory and continuing education and competency requirements, support department goals, and serve as a preceptor, mentor, and resource.
Model Memorial Hermann service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
Perform other duties as assigned.