Lead Maintenance

S2 Residential•Doraville, GA

About The Position

The Lead Maintenance is responsible for providing exceptional customer service by completing resident service requests and leading the property maintenance team. The role supervises and motivates maintenance personnel, identifies potential liabilities and helps correct them, and oversees contract or temporary workers and contract work as directed by the Property Manager. The position ensures the maintenance and make-ready team follows the turn process and completes high-quality, timely apartment turns. It also includes developing and cross-training team members, participating in annual reviews, completing and documenting preventive maintenance, and performing electrical and HVAC maintenance, repairs, installation, troubleshooting, and related adjustments. The role follows property operating hours that may change according to seasonal and resident needs. The Lead Maintenance must be able to work any day of the week and participates in a rotating on-call schedule for after-hours and weekend emergencies. The position has substantial physical demands, including extended periods of walking and standing, lifting and moving items and appliances, and climbing, stooping, bending, and grasping.

Requirements

Valid driver license and auto liability insurance.
Reliable transportation.
Valid Type II or Universal EPA Certification.
Ability to work any of the seven days of the week, 52 weeks of the year, and participate in a rotating on-call schedule for after-hours and weekend emergencies.
Ability to continuously walk for 8 or more hours per day; the posting estimates that an Assistant Lead Maintenance technician spends 99–100% of their time moving and on their feet.
Frequently move boxes weighing up to 50 pounds and transport or move appliances weighing up to 100 pounds.
Ability to climb, stoop, bend, and grasp objects.
Visual acuity for transcribing, operating machines and motor vehicles, assessing accuracy and neatness of assigned work, and inspecting small defects and parts.
Ability to remain in a stationary sitting or standing position 90% of the time.
Positive attitude, outstanding customer service, and willingness to work and support the team at all levels.

Responsibilities

Supervise the maintenance team and contract or temporary workers; oversee contract work as outlined by the Property Manager.
Ensure the maintenance and make-ready team adheres to the turn process and produces quality, timely apartment turns.
Supervise, motivate, develop, and participate in annual reviews for maintenance team members.
Coach, mentor, and cross-train team members to prepare them for future opportunities and growth.
Perform preventive maintenance as required by S2 Residential, the Property Manager, and/or Asset Management, and maintain records of activities.
Perform routine electrical repairs, including work on wiring, fuses, fixtures, and sockets, and repair, install, and service HVAC systems.
Inspect, repair, modify, and install HVAC equipment, including refrigeration and air-conditioning compressors, receivers, condensers, and forced-air converter units; make necessary adjustments or repairs and service and repair evaporative coolers.
Troubleshoot, repair, or replace defective parts in units, equipment, and controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, belts, compressors, heat exchanges, high-limit controls, pressure controls, and safety valves.
Perform skilled electrical maintenance involving repair, installation, and alteration of HVAC equipment, components, timers, motors, and wiring systems; connect motors and control panels as needed.
Provide exceptional customer service through completion of resident service requests.
Proactively identify potential liabilities and assist in correcting them.
Work any of the seven days of the week as needed and participate in a rotating on-call schedule for after-hours and weekend emergencies.