Hotel Lead Maintenance

The Harborview Hotel•Port Washington, WI

11d•Onsite

About The Position

The Lead Maintenance role is a hands-on leadership role that is responsible for on property maintenance of guest rooms, building facilities or grounds as assigned by the General Manager. Such responsibilities might include but are not limited to daily cleaning and upkeep; preventative maintenance; small repairs and tasks; special projects; and communicating larger maintenance needs to the General Manager. This position will also oversee those team members within the maintenance department and will work closely with other departmental leaders and team members. This role is subject to a background check as it relates to the responsibilities of the role.

Requirements

Prior experience in maintenance in a similar role is required
High School Diploma or equivalent, preferably continued education relating to the role.
Must be at least 18 years of age or older
Effective decision making
Strong communication skills
Good organizational and time management skills
Ability to maintain effective working relationships with team
Must be able to multi-task and prioritize with excellent follow up skills and customer service
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Ability to solve practical problems
Ability to obtain and maintain any necessary certificates or license as designated by S&L Hospitality, the Brand, or state/local/federal requirements.

Nice To Haves

continued education relating to the role

Responsibilities

Ensuring the best possible lodging experience for each guest, within the framework of the hotel’s operating guidelines.
Must wear proper maintenance uniform and name tags while on duty. Uniform and appearance must be professional and neat at all times.
Install small maintenance items as needed for repair, under the direction of the General Manager.
Complete tasks and assignments on the daily maintenance checklist.
Complete maintenance request or provides status updates on work orders within 24 hours of assignment.
Complete preventative maintenance program on a timely basis and as assigned.
Respond to maintenance related emergencies as requested.
Must become familiar and knowledgeable of hotel layout, guest room locations
Report any unusual or guest maintenance related problems / issues to the leadership team (i.e., FOM, GM, HSKP Mgr) immediately if you are not able to resolve the problem or issue.
Become familiar and knowledgeable with hotel’s safety policies and emergency procedures to include emergency evacuation procedures. Become familiar with accident prevention policies to include any OSHA related chemical handling (SDS sheets).
Ensures that all guest laundry washers & dryers, vending machines and common areas are kept clean daily.
Helps to maintain a clean and organized maintenance workshop and storerooms.
Be flexible as there may be times that business demands make it necessary to alter your work schedule.
Follow all safety and security related guidelines, policies and practices as required by S & L Hospitality and/or the brand. Participate in any safety related training programs throughout the year (i.e. HazCom, Blood Borne Pathogens, Emergency Evacuation, etc.) as required by S & L Hospitality’s Human Resources & Benefits Director or the brand.
Ability to obtain and maintain CPO certification, if applicable based on amenities of the hotel
Common interior guest area duties might include but are not limited to: Paint walls, ceilings, doors and window trim, as needed
Performs Preventative Maintenance (PM) as directed by manager and GM.
Common exterior guest area duties might include but are not limited to: Clear trash and empty property trash containers daily
Sweep and clean sidewalks (trash and/or weather related)
Clear debris from parking lot, landscaping and dumpster area daily.
Ensures that exterior perimeter area of hotel building and grounds are clean by use of a blower and/or power washer.
Maintain complete knowledge of the facility, services, and local areas
Communicate pertinent guest info to designated departments
Complete all items as listed on shift checklists
Train and develop team members within the maintenance department and serve as the leader of the department in absence of a Maintenance Manager or Chief Engineer including but not limited to interviewing, training, performance reviews, payroll preparation as the supervisor of the department
Assist other departments as required and additional duties as assigned

Benefits

Eligibility to enroll in the 401(k) after 6 months of service - with company match!
Flexible scheduling.
On-the-job training.
Paid Time Off - begin accruing day one!
Holiday Pay when working one of our designated Company Holidays
Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.
Travel discounts available through properties within our current portfolio.
medical, dental, and vision insurance
opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance
flex spending