Hotel Lead Maintenance

The Harborview Hotel • Port Washington, WI

11d • Onsite

About The Position

S&L Hospitality is currently hiring a Lead Maintenance for this location. Ideal candidates are able to work between the hours of 7am and 11pm, including weekends and holidays, according to the business needs of the property. There may be times where work and attention is needed outside of these hours. Prior experience in maintenance in a similar role is required, candidates should also be self-motivated, have the ability to work independently, have an eye for detail, and strong organization and communication skills. The Lead Maintenance role is a hands-on leadership role that is responsible for on property maintenance of guest rooms, building facilities or grounds as assigned by the General Manager. Such responsibilities might include but are not limited to daily cleaning and upkeep; preventative maintenance; small repairs and tasks; special projects; and communicating larger maintenance needs to the General Manager. This position will also oversee those team members within the maintenance department and will work closely with other departmental leaders and team members. This role is subject to a background check as it relates to the responsibilities of the role.

Requirements

• Prior experience in maintenance in a similar role is required
• Candidates should also be self-motivated, have the ability to work independently, have an eye for detail, and strong organization and communication skills.
• High School Diploma or equivalent, preferably continued education relating to the role.
• Must be at least 18 years of age or older
• Effective decision making
• Strong communication skills
• Good organizational and time management skills
• Ability to maintain effective working relationships with team
• Must be able to multi-task and prioritize with excellent follow up skills and customer service
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to solve practical problems
• Ability to obtain and maintain any necessary certificates or license as designated by S&L Hospitality, the Brand, or state/local/federal requirements.
• Ability to stand, sit, and walk frequently throughout shift
• Exposure to frequent noises such as two-way radios, washing machine, dryer
• Ability to lift, push/pull, carry up to 15 lbs. frequently, up to 50 lbs. often
• Exposure to chemicals that are used to sanitize and clean laundry related items
• Exposure to indoor/outdoor elements including heat, humidity, wet, and dampness
• Ability to lift up to and carry 50 lbs. often
• Ability to lift up to 100 lbs. occasionally
• Ability to bend at the waist and work on knees often
• Ability to reach over head
• Ability to stand for long periods of time
• Ability to walk at least three flights of stairs
• Ability to work long hours, as needed (i.e. emergency repairs)

Nice To Haves

• continued education relating to the role.
• Ability to obtain and maintain CPO certification, if applicable based on amenities of the hotel

Responsibilities

• Ensuring the best possible lodging experience for each guest, within the framework of the hotel’s operating guidelines.
• Install small maintenance items as needed for repair, under the direction of the General Manager.
• Complete tasks and assignments on the daily maintenance checklist.
• Complete maintenance request or provides status updates on work orders within 24 hours of assignment.
• Complete preventative maintenance program on a timely basis and as assigned.
• Respond to maintenance related emergencies as requested.
• Report any unusual or guest maintenance related problems / issues to the leadership team (i.e., FOM, GM, HSKP Mgr) immediately if you are not able to resolve the problem or issue.
• Ensures that all guest laundry washers & dryers, vending machines and common areas are kept clean daily.
• Helps to maintain a clean and organized maintenance workshop and storerooms.
• Follow all safety and security related guidelines, policies and practices as required by S & L Hospitality and/or the brand.
• Participate in any safety related training programs throughout the year (i.e. HazCom, Blood Borne Pathogens, Emergency Evacuation, etc.) as required by S & L Hospitality’s Human Resources & Benefits Director or the brand.
• Paint walls, ceilings, doors and window trim, as needed
• Performs Preventative Maintenance (PM) as directed by manager and GM.
• Clear trash and empty property trash containers daily
• Sweep and clean sidewalks (trash and/or weather related)
• Clear debris from parking lot, landscaping and dumpster area daily.
• Ensures that exterior perimeter area of hotel building and grounds are clean by use of a blower and/or power washer.
• Maintain complete knowledge of the facility, services, and local areas
• Communicate pertinent guest info to designated departments
• Complete all items as listed on shift checklists
• Train and develop team members within the maintenance department and serve as the leader of the department in absence of a Maintenance Manager or Chief Engineer including but not limited to interviewing, training, performance reviews, payroll preparation as the supervisor of the department
• Assist other departments as required and additional duties as assigned

Benefits

• Eligibility to enroll in the 401(k) after 6 months of service - with company match!
• Flexible scheduling.
• On-the-job training.
• Paid Time Off - begin accruing day one!
• Holiday Pay when working one of our designated Company Holidays
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.
• Travel discounts available through properties within our current portfolio.
• medical, dental, and vision insurance
• opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED