Lead Maintenance Technician - MA

Lakeshore Employment•Hamburg, NY

11h•Onsite

About The Position

The Lead Maintenance Technician oversees maintenance staff and performs complex repairs to maintain buildings, units, common areas, and grounds across 11 communities in the Mid-Atlantic Region. The role includes assigning and documenting work orders, training and evaluating technicians, planning preventative maintenance, inspecting properties, and coordinating vendors and contractors. The technician responds to after-hours emergencies, assists the property manager with maintenance budget oversight, and follows applicable safety procedures and building requirements. The position is based at Brook Gardens in NY and reports to the Regional Manager.

Requirements

Extensive knowledge of building systems, including plumbing, electrical, and HVAC, and basic carpentry skills.
Proven experience supervising and motivating a team of maintenance technicians.
Strong analytical and problem-solving skills to diagnose complex maintenance issues and develop effective solutions.
Excellent communication skills for interacting with residents, staff, vendors, and property managers.
Ability to perform physically demanding tasks, including lifting heavy objects, climbing ladders, and working in varied weather conditions.
Several years of experience as a maintenance technician in a property management setting.
Valid driver's license and reliable transportation.
GED, high school diploma, or equivalent.
Proficient in Microsoft Office Suite.
Ability to lift 50–100 lbs. using appropriate safety procedures.
Ability to crawl in small and tight spaces.
Ability to detect auditory and/or visual emergency alarms.

Nice To Haves

Prior experience leading or supervising a maintenance team.
Bilingual ability.

Responsibilities

Lead and train maintenance technicians, assign tasks, train new staff, and evaluate performance.
Receive, prioritize, assign, complete, and document maintenance work orders.
Perform complex repairs involving plumbing, electrical, HVAC, carpentry, and appliances.
Develop and implement preventative maintenance schedules for building systems and equipment.
Coordinate outside vendors and contractors for specialized repairs and large-scale projects, ensuring quality and competitive pricing.
Inspect units, common areas, and exterior grounds to identify maintenance needs and ensure safety compliance.
Respond to after-hours emergency maintenance calls and coordinate urgent repairs.
Assist the property manager with maintenance budget tracking and identifying cost-saving opportunities.
Follow safety regulations and procedures while performing maintenance work.
Perform other responsibilities deemed necessary by the supervisor.