Lead Maintenance Technician

NE Property Management • Lubbock, TX

10d • $27 - $29 • Onsite

About The Position

Join NE Property Management as a Lead Maintenance Technician at La Ventana Apartments and become part of a fast-paced, dynamic team where your technical expertise, leadership skills, and commitment to excellence preserve our multi-family assets. This hands-on role is ideal for a skilled trade leader who excels at diagnosing complex repairs, mentoring field staff, and partnering with property leadership to cultivate top-tier resident satisfaction.

Requirements

• At least 3 years of direct multi-family experience as a Service Technician or Assistant Lead required (1 year as a Lead preferred).
• Active EPA or HVAC License combined with a valid Certified Pool Operator (CPO) designation is required.
• Advanced proficiency across specialized power equipment, diagnostic measuring meters, electrical augers, and commercial compressors.
• Solid working knowledge of OSHA, ADA, EPA guidelines, HAZCOM protocols, and up-to-date MSDS documentation.
• Elite diagnostic abilities to analyze complex HVAC, electrical, structural, and plumbing breakdowns and launch valid solutions under pressure.
• Outstanding verbal, written, and active listening skills in English to accurately address repair needs and guide property personnel.
• Comfortable spending 70–85% of the day on your feet, climbing ladders, and safely moving loads up to 75 lbs. with appropriate aids.
• High School diploma or equivalent required.
• Valid driver's license, auto insurance, and personal vehicle for parts pickup, with flexibility for rotating 24/7 emergency on-call shifts.
• Professional and respectful demeanor when interacting with corporate teams, on-site personnel, residents, and local field vendors.

Nice To Haves

• Certified Apartment Maintenance Technician / CAMT designation is highly desired.

Responsibilities

• Oversee the property service request pipeline, striving to personally resolve or delegate and close resident issues within 24 hours.
• Inspect on-site technician assignments daily, ensuring all field repairs and complex turnovers meet strict company standards.
• Execute advanced repairs involving central HVAC, electrical panels, plumbing lines, water irrigation, boilers, and appliances daily.
• Coordinate with the office team to ensure all vacant apartment make-readies are completed correctly and on schedule.
• Lead routine safety training sessions, verify staff are wearing required PPE, and keep hazardous material storage lockers locked.
• Track physical parts inventories and submit major structural repair requisitions to the Property Manager before purchasing.
• Inspect exterior property lighting, gates, fences, and pools daily to eliminate safety hazards and keep grounds litter-free.
• Manage chemical balances, complete specialized filter maintenance, and upkeep spa seating areas to pass compliance benchmarks.
• Maintain absolute awareness of all property utility master cut-offs, fixture isolations, and sewer cleanout locations.
• Utilize personal transportation to acquire critical replacement components and emergency maintenance items from local supply warehouses.

Benefits

• Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).
• Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.
• Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active maintenance cycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED