Lead Maintenance Technician

Pivotal Housing Partners LLCAugusta-Richmond County, GA
$26 - $27Onsite

About The Position

The Lead Service Technician is responsible for overseeing day-to-day maintenance operations, ensuring the physical integrity of the property, and leading the service team including technicians, groundskeepers, and janitorial staff. This role requires leadership, hands-on, technical expertise, a commitment to providing a safe, clean, and well-maintained environment for residents, visitors, and staff.

Requirements

  • A minimum of two years of experience in maintenance, facilities management, or related skilled trades, required.
  • Demonstrated leadership skills and prior experience supervising staff or contractors are required.
  • Applicants must possess a valid driver’s license, have reliable transportation, and maintain the necessary tools for the role.
  • The ability to remain on-call for after-hours emergencies is required.
  • Strong communication, time management, and problem-solving skills are also critical for success in this position.
  • Additionally, candidates should be proficient in using mobile work order systems and basic technology.

Responsibilities

  • Complete and oversee timely work order resolution (24–48 hour expectation).
  • Ensure work orders are processed through the Maintenance Mobile App.
  • Maintain all building interiors, exteriors, amenities, and common areas.
  • Respond to emergency maintenance requests.
  • Maintain and manage inventory of tools, materials, and supplies.
  • Support with court-ordered evictions and trash-outs as needed.
  • Perform snow removal and apply ice-melt in winter months.
  • Read and apply electrical schematics.
  • Repair/replace residential branch circuits, switches, outlets, light fixtures, and appliance wiring.
  • Service exterior lighting, intercoms, and electric lock systems.
  • Troubleshoot and repair electrical issues to minimize contractor reliance.
  • Conduct preventive maintenance on HVAC systems.
  • Repair or replace components such as thermostats, capacitors, blower motors, and filters.
  • Understand and communicate technical issues with freon-based systems to HVAC contractors.
  • Complete quarterly unit inspections with the Community Manager.
  • Perform and coordinate unit turnovers (3–5 day completion standard).
  • Supervise vendors for painting, flooring, and cleaning.
  • Conduct initial and final unit inspections.
  • Self-perform minor repairs including blinds, caulking, and drywall patching.
  • Organize turnover workflow to optimize scheduling and efficiency.
  • Repair and replace toilets, faucets, dishwashers, disposals, and drain lines.
  • Solder copper piping and repair/replace PVC systems.
  • Diagnose and resolve issues with water heaters.
  • Repair drywall to a “like-new” finish.
  • Perform touch-up and full repainting with attention to finish and surface texture.
  • Conduct all activities in accordance with OSHA, ADA, Fair Housing, and other applicable regulations.
  • Maintain budget discipline when ordering supplies or contracting vendors.
  • Attend all required compliance and safety trainings, including annual Fair Housing.

Benefits

  • Eligibility for semi-annual merit increases: January and July
  • Paid every Friday
  • Quarterly Bonus Opportunities
  • Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
  • HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
  • Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
  • Retirement Savings: 401(k) plan with company match to support your future
  • Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
  • Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
  • Professional Growth: Professional development assistance to support your career goals
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