Lead Maintenance & Service Technician

The Building Center•Gastonia, NC

16d•Hybrid

About The Position

The Building Center, Inc. is seeking a Maintenance/Service Technician Lead to oversee a regional team responsible for servicing production equipment, facility maintenance, and basic fleet vehicle issues. The primary focus is on preventative maintenance and corrective repairs to minimize equipment downtime. This role reports to the Corporate Maintenance Manager.

Requirements

Honesty
Sense of urgency
Customer service focus
Creative problem solving
Ability to collaborate as part of a team
Respect for all team members, fellow employees, vendors, and customers
Professional demeanor in behavior, verbal and written communications, and appearance
Working knowledge in preventative maintenance scheduling and execution
Working knowledge of machinery in Industrial and/or Commercial environments
Working knowledge of electrical diagnostics and repair, including reading wiring diagrams and schematics
Experience with single phase and three phase systems
Experience with both Low and High voltage (AC and DC, 12V up to 480V)
Experience with Pneumatic Systems
Experience with Hydraulic Systems
Experience with Mechanical Devices (gearboxes, clutches, bearings, belts, pulleys, etc.)
Welding and Fabricating Experience
Experience operating various types of industrial equipment (forklifts, scissor lifts, Moffetts, etc.)
Must have and be able to keep a NC/SC Class C driver's license
Experience using a computer (laptop and/or desktop), smartphone, tablet, the internet, and applications and web services.

Nice To Haves

People leadership experience in a maintenance or production environment
Certifications and training in electrical, hydraulics, welding, pneumatics, fabrication, etc.
Safety experience and certifications in lockout/tagout, confined spaces, hazardous materials, CPR/AED/First aid
Experience with installation and maintenance of vehicle camera and GPS devices/systems
Specific production machinery maintenance experience with door manufacturing, truss manufacturing, automated saw, CNC, woodworking equipment
Have a valid and current CDL-A or CDL-B license
Experience with maintenance-related administrative computer applications/systems (parts ordering and cataloging, preventative maintenance and corrective repair tracking, etc.)

Responsibilities

Lead a team of 1-3 maintenance/service technicians.
Receive the first call on emergency repairs to production equipment or facilities.
Support 3-5 regional locations.
Schedule machine preventative maintenance with team members and/or vendors.
Schedule and direct daily tasks with the regional maintenance team.
Receive phone calls from location leadership and operators about broken or damaged equipment/machinery and proceed to fix or schedule repairs.
Gather quotes on large/expensive parts and repairs.
Order parts and services as necessary.
Ensure the maintenance team has the correct parts and tools for the job.
Enforce OSHA and Company safety requirements with the maintenance team and report operational safety needs/opportunities to local and Maintenance leadership.
Perform repair and preventative maintenance of production machinery, including electrical diagnostics, diagnosis and repair of mechanical breakdowns, and wiring installation and repair.
Perform new equipment installation.
Perform facilities maintenance tasks, including plumbing repairs, electrical repairs, periodic inspection and repair of critical building systems, and minor structure and functional repairs to building and yard infrastructure.
Provide fleet vehicle support, including minor fleet repairs and improvements, preparation of new vehicles for deployment, delivery of new/transferred vehicles, and demobilization of older vehicles.
Install, troubleshoot, and maintain delivery vehicle GPS/ELDs/Cameras and support equipment and parts.
Add/remove employees from programs as needed (Samsara, JJ Keller, Alarm system, Wex, Dude Solutions, etc.).
Collaborate with Fleet Supervisor to ensure drivers ELD logs are in compliance.
Ensure daily, weekly, monthly, annual equipment and machinery PMs are completed.
Organize and maintain the local maintenance shop/workspace.
Support the IT team by running and terminating data cable and other hardware as necessary.
Support special projects as necessary.
Perform other duties as assigned.