Lead Mail Services Associate

The Millennium GroupCity of Troy, NY
$18 - $18

About The Position

This role is responsible for the efficient and accurate handling of all mail and shipping operations. The Lead Mail Services Associate will manage the receiving, sorting, and distribution of all incoming mail, including letters, parcels, U.S. Postal mail, and interdepartmental mail, to the correct recipients and departments across various customer locations. This position also involves the timely collection and processing of outgoing mail and courier shipments, maintaining detailed records, managing inventory of supplies, and performing data entry. Additionally, the role requires picking up and delivering supplies for mailing projects and performing other assigned duties.

Requirements

  • High School diploma or GED equivalent required.
  • Experience in a mail room or experience at FedEx and/or UPS.
  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
  • Ability to appropriately handle confidential and highly sensitive material.
  • Excellent communication skills.
  • Ability to exercise independent judgment regarding ethical practices and conflict resolution.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail or hand cart, as well as flatbed.
  • Must be able to lift up to 50 pounds.

Responsibilities

  • Receiving, sorting, and distributing incoming mail (e.g., letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments at various customer locations.
  • Making timely collection of outgoing mail.
  • Preparing and processing outbound courier shipments using computer or service provider's equipment.
  • Tracking and maintaining records and logs of mailing.
  • Performing accurate data entry as needed.
  • Inventory control of mail and shipments supplies.
  • Picking up and delivering supplies to designated locations as needed for mailing projects.
  • Other duties as assigned.
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