Lead Lifeguard

The Salvation Army USA Central Territory•Chicago, IL
•Onsite

About The Position

Under the direction and supervision of the Aquatic Manager, this position will observe swimmers, protect life, prevent accidents, enforce regulations, and perform related duties. The Lead Lifeguard ensures that swimmers are provided a pleasant, safe, and stimulating experience. This role also provides oversight to the day-to-day activities of the aquatics programs and facilities, maintaining a safe working environment and ensuring adherence to The Salvation Army Policies and Procedures.

Requirements

  • High School Diploma required.
  • Must have experience as a lifeguard or similar position.
  • Possession of current certificates in American Red Cross First Aid or First Aid For Public Safety Personnel (Title22) or above; CPR for the Professional Rescuer (CPR Pro), Water Safety Instructor (WSI), Lifeguard Instructor (LGI), and Lifeguard Training. Equivalent training certificates may be accepted.
  • Must be Safe from Harm certified within 30 days of HIRE.
  • Ability to swim with proficiency and endurance.
  • Successfully complete a 200-yard swim in less than 5 minutes, tread water for 2 minutes (no hands), and retrieve a 10 lbs. dive brick from the bottom and swim 10 yards with it.
  • Knowledge of basic swimming techniques and ability to teach swimming to all age groups.
  • Good communication and interpersonal skills.
  • Demonstrated ability to use initiative and be a self starter.
  • An attention to detail.
  • A positive attitude and the ability to be flexible in light of changing job situations/priorities.
  • Have a philosophy of education and child development, which is consistent with that of the Center and The Salvation Army.
  • Ability to work with children, parents, and staff in a capacity of leadership, counseling and education.
  • Ability to relate joyfully and sensitively to children of all ages.
  • Sensitivity to children’s individual needs.
  • Ability to use appropriate positive discipline consistently.
  • Ability to handle security and crisis situations, calmly.
  • Ability to seek supervision and use it consistently.
  • The capability to teach swimming to all age groups.
  • A willingness to promote the mission of the RJKCCC.

Responsibilities

  • Interact with guests in a manner that ensures the most enjoyable experience for all RJKCCC guests, providing direction and answers to questions as needed.
  • Maintain a professional attitude and approach to problem solving.
  • Provide oversight to the day-to-day activities of the aquatics programs and facilities.
  • Maintain all public and restricted areas in a neat and clean fashion.
  • Maintain activities on schedule ensuring that events and activities begin and end on time.
  • See that all equipment assigned to the aquatic facilities is maintained and properly utilized, including following and enforcing the equipment checkout program and reporting defects or necessary repairs.
  • Follow and ensure adherence to The Salvation Army Policies and Procedures.
  • Maintain the Code of Ethics policy established for the Kroc Center.
  • Assist and direct Guests in moving about the facility to avoid crowded conditions and maximize service efficiency.
  • Answer incoming calls quickly and politely, answering basic questions or referring more in-depth inquiries to an appropriate staff member.
  • Ensure Guest safety by immediately correcting and/or reporting any potentially unsafe conditions.
  • Report all harmful problems with facilities to the Aquatics Manager, ensuring liability injuries are reported timely and according to procedure.
  • Generate legible and accurate accident and incident reports as required.
  • Report any suspicion of Child Abuse to the appropriate supervisor and Child Protective Services.
  • Coordinate response and direction to members in emergency situations.
  • Supervise lifeguard rotation to ensure surveillance of all areas of the pool, ensuring that lifeguards and shallow water attendants comply with American Red Cross & Salvation Army Emergency Action Plan Protocol.
  • Report to Coordinators, Asst. Aquatic Managers, and Manager a detailed report of any non-compliance issues of aquatics staff while on duty.
  • Comply with Aquatics Open & Close Procedures.
  • Ensure that incident reports are accurate and detailed for aquatics management staff to review.
  • Assist Aquatics Management in devising and facilitating In-Service trainings.
  • Work in a cooperative manner with the other staff of the RJKCCC programs, discussing any problems that may be occurring with the Aquatics Director.
  • Refer guests with spiritual needs or questions to appropriate officer/pastor.
  • Perform other duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • hearing
  • disability
  • life insurance
  • flexible spending accounts
  • 403(b) retirement accounts
  • company-funded defined contribution (pension) plan
  • generous time off policies
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