Lead Lab Assistant - Full Time

WASHOE BARTON MEDICAL CLINIC • Gardnerville, NV

1d • Onsite

About The Position

The Lead Lab Assistant will be responsible for drawing blood, collecting specimens, and running EKGs on patients. They will also process specimens, including accessioning in the LIS, organize and deliver laboratory reports, file reports and requisitions, restock and clean laboratory areas, answer the phone and assist at the front window, and perform other duties as needed. This role helps maintain a smooth workflow for laboratory technologists and supports and helps supervise Lab Assistants and the Lab Clerk in collaboration with the Lab Assistant Supervisor, Lead CLS, and/or Technologist on duty. The position reports to the Lab Director and job responsibilities must comply with Section 652.450 of the Nevada Administrative Code, Bureau of Licensure and Certification, Nevada State Division of Health. Employees must be licensed or eligible for licensure as a Laboratory Assistant in the State of Nevada.

Requirements

• High School graduate or equivalent.
• Licensed or eligible for licensure (must obtain within 30 days of hire) as a Lab Assistant with Nevada Division of Public Health.
• American Heart Association BLS required.
• Minimum of 5 years’ full time experience working as Laboratory Assistant/phlebotomist.
• Previous medical terminology and computer/data entry experience highly preferred.
• Good communication and interpersonal skills, with attention to detail required.
• Previous experience working in a hospital or customer service setting highly preferred.

Nice To Haves

• Previous medical terminology and computer/data entry experience highly preferred.
• Previous experience working in a hospital or customer service setting highly preferred.

Responsibilities

• Obtains blood, urine and other clinical specimens in a manner, which will ensure acceptable and properly identified samples.
• Performs EKG’s according to established procedures.
• Collects and processes urine and hair for drug screens.
• Perform breath alcohol analysis if certified.
• Processes laboratory samples and delivers to clinical laboratory.
• Properly prepare specimens for shipment to other laboratories as appropriate.
• Log and process gross tissue samples for shipment to the pathologist.
• Enters Lab orders into LIS correctly and in a timely manner.
• Knows the proper use of centrifuges and other laboratory equipment used by laboratory assistants.
• Maintains adequate supplies, noting on order lists any shortages of supplies.
• Receives supplies and distributes to appropriate places within the Laboratory.
• Maintains equipment, specimen processing areas, and draw areas in a clean, neat, and orderly manner.
• Receives, checks off, logs, collates, and delivers laboratory reports; files reports and requisitions accurately and in a timely manner.
• Performs simple tests under supervision in accordance with established procedures and scope of practice.
• Support and help supervise the Lab Assistants and Lab Clerk in collaboration with the Lab Assistant supervisor, Lead CLS, and/or Technologist on duty.
• Assist lab assistant supervisor in any support for the Lab operational.
• Provide input to the Lab Director on work performance of Lab Assistants and Lab Clerk.
• Provide input to Lab Director on overall operations in the out-patient draw area.
• Collaborate with Lab Assistant Supervisor and the lab Director and staff to ensure smooth flow of work.
• Assumes all other duties and responsibilities as necessary.
• Assist any Lab operation project and daily workflow coordination.
• Demonstrates willingness to identify and/or assume activities relative to the developmental needs of the department.
• Demonstrates dependability/flexibility in meeting scheduling needs of the unit and hospital.
• Accepts assignment as preceptor for new staff include attending meetings on patient satisfaction.
• Completes work assignments on time and readily accepts assignments, as observed by the Lab Director.
• Reports to work on time and remains at work as scheduled, as observed by the Lab Director.
• Monitors specimen labeling accuracy and workflow quality to support patient safety, timely processing, and overall laboratory performance.
• Supports quality initiatives by monitoring workflow performance, following up on identified issues, and ensuring appropriate KPI follow-through to promote timely completion, accountability, and continuous improvement.
• Tracks operational delays, reviews errors, initiates corrective actions, and follows up on incomplete tasks to support timely resolution and continuous improvement.
• Supports staff during periods of high workload and remains prepared to provide shift coverage as needed to maintain department operations.
• Ensures send-out specimens and related logs are checked, completed, and maintained accurately and in a timely manner.
• Follows Infection Control Policies and Procedures. Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.
• Ensures a safe environment by instituting appropriate control measures.
• Performs patient care with attention to potential exposure to blood and body fluids to ensure a safe work environment.
• Performs hand hygiene according to policies and procedures.
• Utilizes standard precautions.
• Maintains current knowledge/certification/licensure.
• Pursues professional growth and development.
• Attend staff meetings according to the department policy.
• Maintains the current required license(s) for position.
• Attends hospital sponsored training programs as required by the department.
• Practices within the legal boundaries of practice and according to hospital policy and procedures.
• Attend continuing education programs in order to maintain licensure.
• Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, and specific job-related hazards.
• All required safety education programs have been attended.
• Provides complete and accurate responses to safety questions.
• Operates assigned equipment and performs all procedures in a safe manner as instructed.
• Maintains work area and equipment in condition required by department standards.
• Demonstrates proper body mechanics in all functions.
• If manager/leader, provides for the safety of department employees.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, physicians, and fellow employees to ensure a professional, responsible, courteous environment.
• Consistently ensure good patient care, comfort, safety, and confidentiality.
• Interact with all of the above in a professional, compassionate, and courteous manner.
• Maintains professional composure and confidence during stressful situations.
• Delivers care with regard to patient rights.
• Maintains confidentiality of all hospital and patient information according to HIPAA.
• Presents a neat appearance and wears proper attire and identification as required by position, department, and policy.
• Displays a positive, compassionate attitude, contributing to overall customer service that heightens the overall perception as a preferred provider.
• Holds self and others accountable for meeting patient/customer service standards and thoroughly pursues patient/customer issues.
• Fosters an environment that nurtures collaboration, teamwork, and mutual respect through effective communication and demonstrates positive communication skills evidenced by effective working relationships.
• Communicate all the requests, suggestions, concerns, issues to the Lab Director.
• Facilitate problem resolution among peers as observed by the Lab Director and peers.
• Offers guidance and direction to the staff / personnel and communicates learning needs to the Lab Director.
• Acts as a role model for other staff when articulating information and perspectives.
• Anticipates needed information and updates, proactively communicates to Lab assistant supervisors and coworkers.
• Actively listens to others' perspectives in communication and encourages others to do so.
• Handles conflict well.
• Takes actions that indicate a consideration for others and being aware of the impact of one's behavior on others, demonstrates respect for diverse backgrounds of all patients, families and coworkers and seeks accommodations.
• Find collaborative solutions to conflicts and facilitate prompt assistance.
• Promotes a nonjudgmental approach in the delivery of care/services.
• Invites and values the input and views of others, reacting non-defensively to inquiry and challenges.
• Balances multiple priorities simultaneously, assuring the timely and accurate completion of each task, while maintaining quality standards.
• Optimizes time efficiently and effectively.
• Completes assignments and paperwork in a timely fashion.
• Utilizes appropriate tools, techniques, resources/systems to achieve maximum results and teaches others to do so.
• Is viewed as a resource in the department when dealing with issues of systems and resources and accomplishing tasks in the most efficient and effective ways.

Benefits

• Hometown Health Medical
• EyeMed Vision
• Guardian Dental
• Flexible Spending Account
• Vanguard 401(k) with match
• Employer paid Care Flight Membership for your household (full-time employees)
• Employer Paid Basic Life and AD&D insurance
• Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability)
• Earned Time Off
• Sick Leave
• Paid Holidays
• Nevada 529 College Fund
• Unum Employee Assistance Program
• Employer paid Credit monitoring and Identity Theft Program through CyberScout
• Tuition Reimbursement
• Clinical Ladder
• HRSA Loan Repayment Program (for qualifying positions)
• Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+
• Paid Volunteer Hours for staff to help in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED