Lead Kitchen Operations Manager

Catholic Charities Eastern Washington•Spokane Valley, WA

18d•$20 - $21•Onsite

About The Position

This position is responsible for delivering a highly productive, efficient, and safe kitchen operation that produces daily meal service for the Catalyst Emergency Supportive Housing Program. This position will support the development of a comprehensive food service program that provides breakfast, lunch, dinner, and snacking service to all program residents. The Lead Kitchen Operations Assistant must utilize knowledge and experience within the food service industry to support the delivery of healthy food choices at Catalyst.

Requirements

A passion for food.
Experience working in a professional kitchen.
Experience running your section in a professional kitchen.
High School Diploma or a General Education Degree.
A minimum of 5 years’ experience in institutional cooking or an equivalent combination of education and experience within the Hospitality industry.
Knowledge of State & Federal regulations and food quality standards including health guidelines and Safety and sanitation standards.
Must be able to adapt recipes to serve large groups.
Food Handler’s Permit
A valid driver’s license.
Successfully pass background checks applicable to the position.
Regularly sit, stand, climb, walk, hear/listen, talk.
Frequently lift to 50 pounds, pull/push, carry, grasp, reach, taste, smell
Occasionally crawl, kneel, stoop.
See 20+ feet, with or without corrective lenses, and differentiate between colors, and ability to focus.
Ability to operate standard kitchen equipment.
Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical Ability: ability to maintain focus for extended periods; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
Attendance: ability to consistently arrive and be able to work as scheduled.
Computer/Technical Ability: working knowledge of Word Processing software, Spreadsheet software, Internet software.
Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of a similar nature.
Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Manage and assess food service goals and execution of action plans to ensure the Catalyst Emergency Supportive Housing program is most effectively meeting the individual and collective nutritional needs of program residents.
Support the convenience food and snacking operation within the Catalyst property, including all vending resources and the Catalyst-run token store and missed meal program.
Support in the planning of weekly menus and meal execution by accurately forecasting food and equipment needs while monitoring program enrollment, and meal utilization data, and driving down program food costs through accurate inventory controls.
Ensure that all food preparation and sanitation practices are by appropriate Washington State and Spokane County health codes.
Support the development of Food Service operations, safety, and equipment maintenance protocols for the Catalyst Program, including an annual audit of all policies and procedures to ensure accuracy and staff adherence to performance to standard(s).
Manage the safe operation of all kitchen equipment and ensure equipment maintenance and repair costs are accurately communicated to program leadership for approval and authorization.
Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client-protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
Perform as a team member to ensure that productivity outcome measures are achieved.
Perform related functions necessary to support the mission and core values of Catholic Charities.
Oversee the logistics of deliveries and pickups of all donations.

Benefits

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays