Lead IT Logistics Specialist

Shop Trulieve•Monroe, LA

9d•Onsite

About The Position

The Lead IT Logistics Specialist plays a key role in supporting the growth of the IT Department. Based in the greater Tallahassee area, this position is responsible for managing IT equipment and device inventory, maintaining accurate asset tracking, coordinating IT projects, and overseeing device repair and maintenance. The role also includes supervising and training a team of IT Logistics Specialists and reporting to the IT Asset Lifecycle Manager. If you are passionate about customer service, teamwork, and supporting secure, efficient operations, we encourage you to join the Trulieve IT team.

Requirements

A bachelor's degree in: Computer Science, Information Technology, Logistics, or related field, or equivalent work experience is a plus.
2+ years of demonstrated expertise in relation to Asset Management software
Previous experience in team management with strong leadership and team management skills, and able to motivate and mentor others, and provide constructive feedback and guidance.
Knowledgeable with relevant IT equipment and devices and how to troubleshoot them and their systems.
Flexible and adaptable, and willing to travel and work on-site as needed, and adjust to changing work environments and demands.

Nice To Haves

SAP and/or Forklift experiences is a plus

Responsibilities

Manage inventory for IT equipment and devices, including laptops, desktops, tablets, printers, scanners, routers, switches, servers, and accessories, ensuring items are properly stored, labeled, and organized.
Track assets using barcode scanners, RFID tags, and software tools, and maintain accurate, up-to-date records and reports.
Coordinate projects involving the procurement, deployment, installation, configuration, maintenance, and disposal of IT equipment, ensuring completion on time, within budget, and according to requirements.
Coordinate repairs for damaged, malfunctioning, or obsolete devices, ensuring they meet quality and security standards and follow established best practices.
Prepare and image equipment to support ticket and project needs.
Partner with vendors and internal teams to coordinate orders, deliveries, and installations.
Supervise and train IT Logistics Specialists, assign tasks and schedules, and monitor performance and progress.
Report to the IT Asset Lifecycle Manager, provide improvement recommendations, and escalate issues as needed.
Order IT equipment through SAP for projects, replacements, and tickets, and confirm items are received and delivered to the correct destination.