Lead - IT Application Analyst - Hybrid

Mayo Clinic•Rochester, MN

2d•$112,819 - $157,955•Hybrid

About The Position

The Clinical Documentation Team, part of the EHR Technology Hospital and Specialty Solutions Unit, is responsible for the integrity, maintenance, and governance of inpatient documentation supporting clinical, operational, and revenue cycle workflows at Mayo Clinic. The team partners with nursing, physicians, advanced practice providers (APP), ancillary clinical staff, and Epic application teams to ensure accurate provider data throughout the inpatient lifecycle. The Lead IT Application Analyst is the operational and technical leader for this team, providing day-to-day leadership, strategic direction, and oversight of inpatient processes and related technologies. This role involves people leadership, stakeholder engagement, operational excellence, and technical expertise to shape the future of inpatient documentation. The lead collaborates with team members, application architects, operational stakeholders, and technology leaders to improve data quality, optimize workflows, develop team capabilities, and ensure reliable system and integration support. Success requires strong relationship-building across organizational boundaries, leading complex initiatives, developing and mentoring team members, facilitating consensus, and identifying opportunities for operational efficiency through standardization, automation, and governance. The ideal candidate possesses strong leadership and communication skills and is passionate about delivering high-quality data and services for clinical documentation.

Requirements

Master’s degree with 6 years' experience including 3 years of demonstrated leadership experience OR bachelor's degree with 8 years' experience including 3 years of demonstrated leadership experience OR associate's degree and 10 years' experience including 3 years demonstrated leadership experience.
Vendor application certification may be required.

Nice To Haves

EpicCare Inpatient Clinical Documentation certification

Responsibilities

Serves a lead role in the support of the Epic Inpatient Clinical Documentation application.
Directly oversees the activities of those assigned to the development and maintenance of software-based systems in the supported areas.
Provides analysis and support for installed systems, as well as system implementation and integration projects, requiring systems analysis, design, build, testing, and implementation for specific modules or applications.
Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle.
Fosters and creates partnerships with the clinical and business area to develop a solid knowledge base of a business work area.
Researches requests to determine scope, size, and impact.
Validates requirement information with stakeholders to ensure completeness.
Validates the developed solution to ensure it satisfies the stated requirements.
Maintains in-depth knowledge of existing systems and certification in the vended application.
Designs, develops, or modifies programs, algorithms, or rules using vendor command language or similar technology tools.
Assures the work of others in this area.
Manages mid- to large-sized operational projects independently, and delegates responsibilities and directs team members in these activities.
Coordinates implementation efforts and provides assistance in implementing proposals across multiple organizational boundaries.
Monitors industry features and standards to provide input to both IT and Mayo Clinic strategy.
May serve as liaison for industry partnerships or as a Mayo Clinic representative in national industry events.
Develops proposals and business plans that ensure quality IT solutions adhering to industry and Mayo Clinic architecture.
Creates test plans and evaluates current plans for improvement.
Provides training and mentoring to those in business analyst or related roles.
Assists managers with input for staffing levels, development of staff, and other operational planning.
May be required to provide 24/7 on-call support.