Lead International Flight Dispatcher

Fly Alliance Charter LLC•Orlando, FL

2d•$100,000 - $115,000•Hybrid

About The Position

The Lead International Flight Dispatcher is responsible for overseeing and coordinating the safe, efficient, and timely operation of global private jet charter flights while providing leadership and guidance to the dispatch team. This role requires extensive knowledge of international aviation regulations, operational control, flight planning, and customer service excellence. The Lead Dispatcher serves as a senior operational resource, ensuring seamless coordination between clients, flight crews, maintenance teams, vendors, and regulatory authorities while supporting departmental performance, training, and operational consistency.

Requirements

Strong leadership and team development skills with the ability to mentor, train, and support dispatch personnel in a fast-paced operational environment.
Advanced knowledge of international flight operations, FAA Part 135 regulations, ICAO requirements, and global aviation logistics.
Excellent decision-making and problem-solving abilities with the capacity to manage high-pressure and time-sensitive operational situations.
Strong communication and interpersonal skills with the ability to effectively coordinate with flight crews, clients, vendors, regulatory authorities, and internal departments.
Exceptional organizational skills with the ability to manage multiple simultaneous operations while maintaining accuracy and attention to detail.
Proficiency in flight planning systems, aviation operational software, weather analysis tools, and operational documentation management.
Strong customer service orientation with the ability to provide professional support and maintain a high level of discretion and professionalism.
Ability to adapt quickly to changing operational priorities, geopolitical developments, weather conditions, and international restrictions.
Demonstrated commitment to safety, regulatory compliance, operational consistency, and continuous process improvement.
Ability to work flexible schedules including nights, weekends, holidays, and on-call operational support as required by global operations.
Must be authorized to work in the United States of America
Minimum of 5+ years of experience in flight dispatch or aviation operations with significant international operations experience.
Experience coordinating international permits, customs, and global operational logistics required.

Nice To Haves

Previous leadership, supervisory, or team lead experience preferred.
Strong knowledge of Part 135 operations and private jet charter operations highly preferred.
FAA Aircraft Dispatcher Certificate preferred.
ICAO-based licensing or additional operational certifications are a plus.

Responsibilities

Create and file comprehensive flight plans, considering weather, airspace restrictions, fuel requirements, aircraft performance, and operational limitations.
Ensure compliance with international aviation regulations, customs, immigration requirements, and company operational standards.
Coordinate with Air Traffic Control (ATC), international handlers, and third-party vendors to secure permits, slots, overflight clearances, and airport services.
Manage route optimization for operational efficiency, safety, and cost-effectiveness.
Review and approve dispatch releases, flight planning accuracy, and operational documentation prepared by dispatch personnel.
Monitor all aspects of flight operations in real-time, ensuring operational continuity and timely response to disruptions.
Serve as the primary escalation point for complex operational issues, irregular operations, and emergency situations.
Provide leadership, mentorship, and training support to International Flight Dispatchers and Flight Operations Coordinators.
Assist with scheduling coverage, workflow management, and department coordination to ensure operational efficiency.
Collaborate with maintenance teams to coordinate aircraft maintenance events and maximize aircraft readiness and utilization.
Maintain direct communication with flight crews, providing operational updates, weather advisories, and routing changes as necessary.
Serve as a senior point of contact for clients and internal stakeholders regarding operational matters and special requests.
Ensure timely and professional communication regarding itinerary changes, delays, and operational updates.
Foster strong relationships with vendors, regulatory authorities, and corporate clients to support global operations and service excellence.
Support VIP trip coordination and ensure exceptional customer service standards are maintained throughout all operations.
Ensure all flights comply with applicable FAA, ICAO, EASA, and other international regulatory requirements.
Maintain accurate operational records, permits, flight logs, and dispatch documentation.
Assist in developing and maintaining standard operating procedures (SOPs), training materials, and operational best practices.
Stay informed about geopolitical developments, weather systems, travel advisories, and international restrictions affecting operations.
Support internal audits, safety initiatives, and compliance programs.