Lead Inspector

Opus • Gary, IN

14h • Onsite

About The Position

The Lead Lane Inspector is a key member of the station leadership team and the position just below Station Manager. Serving as a second-in-command at the station, the Lead Lane supports daily operations, teammates, and an outstanding customer experience. This role offers an opportunity to build leadership and management experience while preparing for potential future advancement within the organization.

The Lead Lane serves as a trusted leader, coach, and resource for employees and customers. Responsibilities span team support, customer service, vehicle inspections and emissions testing, lane operations, equipment readiness, and quality, safety, and compliance.

Requirements

• High school diploma or GED required.
• Customer service experience required.
• Basic computer skills.
• Strong communication and organizational abilities.
• Dependable, organized, and self-motivated.
• Customer-focused with strong communication skills.
• Comfortable working in a fast-paced environment.
• Problem-solving ability and initiative.
• Interest in growing a leadership career.

Nice To Haves

• Leadership, trainer, supervisor, or team lead experience preferred.
• Natural leadership ability and enjoyment of helping others succeed.

Responsibilities

• Lead by example and help create a positive, energetic work environment.
• Support, guide, and assist team members throughout the day.
• Help coordinate daily lane operations and workflow.
• Assist with training and coaching employees.
• Partner with station leadership to drive station performance and customer satisfaction.
• Step up as a leader when challenges arise.
• Deliver exceptional customer service.
• Assist customers through the vehicle inspection process.
• Answer questions and resolve customer concerns professionally.
• Create a friendly, welcoming experience for every customer.
• Perform vehicle inspections and emissions testing.
• Assist with daily station operations and lane management.
• Help maintain inventory, supplies, and equipment readiness.
• Troubleshoot minor equipment issues and coordinate repairs when needed.
• Support quality, safety, and compliance standards.

Benefits

• Paid time off.
• Recognized holidays off.
• Consistent daytime schedule, Tuesday through Saturday.
• No late-night shifts.
• Leadership experience that can prepare for future advancement.
• Positive, team-focused culture.
• Stable and growing company.
• Opportunity to make a difference in the community and environment.
• Hands-on leadership experience while working alongside the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED