Lead Infrastructure Support Engineer

CIBC • Toronto, ON

11d • Hybrid

About The Position

CIBC's Infrastructure team enables secure, reliable, and scalable technology solutions that support key business and development teams across the bank. As an Infrastructure Engineer, you'll manage and modernize a complex environment across Linux, Windows, virtualization, co-located data centres, and Azure Cloud platforms. You'll develop and deploy servers, support day-to-day operations, and help protect data and system integrity through strong operational and security practices. You'll also lead infrastructure modernization initiatives, drive cloud adoption, and identify opportunities to automate manual processes. Working closely with cross-functional partners, you'll help ensure our core systems perform effectively and continue to evolve to meet business needs. CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days may be remote.

Requirements

• 8+ years of server administration experience, including Linux and Windows server environments
• At least 2+ years of hands-on Azure experience
• Strong experience with Linux administration, OpenShift, VMware virtualization, and enterprise infrastructure environments, including co-located data centres
• Experience with Azure services, DevOps practices, Application Insights, and Databricks
• Sound troubleshooting, critical thinking, and analytical skills to resolve issues, improve solutions, and support reliable system performance
• Experience with monitoring, backup, and recovery tools such as Rubrik and Azure Backup Vault
• Maintain clear technical documentation
• Bring your real self to work, and you live our values - trust, teamwork, and accountability.

Nice To Haves

• Experience with AutoSys and FeedHub
• An Azure certification

Responsibilities

• Manage and maintain Microsoft, Linux, VMware, and Azure resources across on-premises and cloud environments to support stability, performance, and scalability.
• Install, configure, and support Windows and Linux servers, troubleshoot technical issues, and provide reliable back-end support to business and development teams.
• Apply your experience with Azure services, Application Insights, Databricks, and DevOps practices to improve platform performance, automation, and operational efficiency.
• Review backups, logs, and system alerts, resolve errors, and implement proactive monitoring to reduce risk and improve service reliability.
• Maintain system security, address vulnerabilities, and ensure infrastructure aligns with internal standards, policies, and operational controls.
• Partner with cross-functional teams to resolve complex issues, participate in on-call support as needed, and provide guidance and mentorship to junior team members.

Benefits

• competitive salary
• incentive pay
• banking benefits
• a benefits program
• defined benefit pension plan
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed