Lead Infrastructure Engineer

Truist•Charlotte, NC

17h•Onsite

About The Position

The Lead Infrastructure Engineer in this role will be expected to resolve complex technical issues for Truist's Network applications and the following: 1. System Monitoring & Analysis - Continuously monitor network, server, and storage utilization to identify potential bottlenecks, performance issues, and resource shortages. 2. Capacity Planning - Forecast future resource needs based on business goals and growth, ensuring the infrastructure can handle increasing demands. 3. Performance Optimization - Tune servers, networks, and applications to maximize efficiency and ensure optimal resource allocation. 4. Scalability & Design - Design and implement scalable IT solutions, including public cloud infrastructure, to accommodate future growth. 5. Troubleshooting & Support -Diagnose and resolve complex infrastructure issues, provide technical expertise, and serve as an escalation point for capacity problems. 6. System Administration - Manage and configure physical and virtual servers, data storage, and network devices to meet capacity standards. 7. Public Cloud Expertise - Design, implement, and manage for capacity & utilization cloud-based infrastructure solutions and services. 8. Documentation - Create and maintain detailed documentation for infrastructure systems, processes, and changes. 9. Reporting - Provide assessments and reports on system performance, infrastructure health, and capacity plans to management. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains. 2. Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure. 3. Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements. 4. Collaborates with cross-functional teams and stakeholders to integrate new technologies and continuously improve infrastructure standards and processes. 5. Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability. 6. Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence. 7. Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing. 8. Provides technical guidance and direction to lower-level technical professionals. 9. Develops technical solutions with deep analysis of infrastructure systems and leads infrastructure processes.

Requirements

Ability to operate, evaluate, manage large-scale, distributed systems while understanding interdependencies of competing constraints between various technologies.
Strong experience with virtualization including hyperconverged technologies, VMWare, Nutanix with emphasis on performance utilization.
Experience with tools such as Kubernetes, Docker, OpenShift.
In-depth knowledge of major cloud providers and service offering from AWS, Azure, and Google Cloud.
Proficiency in performance and utilization aspects of network operations including routing, switching, load balancing, firewalls and edge networks.
Solid experience with large-scale database systems including MSSQL, Oracle / Exadata, Postgres, Mongo.
Ability to design and implement scalable capacity models and forecasting tools for computer, storage, and network infrastructure.
Strong ability to analyze large datasets to generate insights and support decision-making.
Proven experience in forecasting and supply-demand matching for large-scale environments.
Knowledge of system and application performance optimization techniques.
Deep understanding of infrastructure monitoring and performance optimization tools.
Proficiency in Python, Go, Bash, or PowerShell for automating tasks and developing tools.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
Minimum of 5 years of professional experience in infrastructure engineering.
Strong knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Nice To Haves

Bachelor's degree and six years of experience or an equivalent combination of education and work experience.
Banking or financial services experience.
Excellent written and verbal communication skills for planning and troubleshooting with diverse teams and stakeholders.
Experience working effectively with engineering, operations, business teams, and vendors.
Strong analytical and problem-solving skills to make data-driven decisions under uncertainty.

Responsibilities

Continuously monitor network, server, and storage utilization to identify potential bottlenecks, performance issues, and resource shortages.
Forecast future resource needs based on business goals and growth, ensuring the infrastructure can handle increasing demands.
Tune servers, networks, and applications to maximize efficiency and ensure optimal resource allocation.
Design and implement scalable IT solutions, including public cloud infrastructure, to accommodate future growth.
Diagnose and resolve complex infrastructure issues, provide technical expertise, and serve as an escalation point for capacity problems.
Manage and configure physical and virtual servers, data storage, and network devices to meet capacity standards.
Design, implement, and manage for capacity & utilization cloud-based infrastructure solutions and services.
Create and maintain detailed documentation for infrastructure systems, processes, and changes.
Provide assessments and reports on system performance, infrastructure health, and capacity plans to management.
Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements.
Collaborates with cross-functional teams and stakeholders to integrate new technologies and continuously improve infrastructure standards and processes.
Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
Provides technical guidance and direction to lower-level technical professionals.
Develops technical solutions with deep analysis of infrastructure systems and leads infrastructure processes.