Lead Infrastructure Engineer - Endpoint

American Water • Camden, NJ

2d

About The Position

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Requirements

• Working knowledge of Windows, MacOS, iOS and Android environments.
• Understanding of how to mass deploy software or windows images
• Understanding of configurations or installations from SCCM or Workspace ONe
• Perform 3rd level support, identifying root cause with strategic solutions to problems
• Bachelors' degree in Computer Science, Information Systems, relevant field of Engineering or similar technology field [equivalent work experience will be considered]
• 6 to 9 years experience working in the technology field required.
• Experience in Endpoint & System Administration for a highly virtualized, complex enterprise.
• Experience in Endpoint & System Engineering for a highly virtualized, complex enterprise.
• Experience packaging software
• Familiarization with SCCM or VMware Workspace ONE
• Background in MDM management
• PowerShell, Active Directory and Group Policy/CSP management

Nice To Haves

• Experience with the water utility industry is highly desired, but not required.
• Microsoft MCP/MCSA/MCSE or other related certifications desired

Responsibilities

• Develop, document, and enforce endpoint and VDI policies, procedures, and technical standards to ensure secure, compliant, and consistent configurations across Windows, macOS, iOS, and Android.
• Maintain operational runbooks and SOPs (including provisioning, enrollment, patching, software deployment, access controls, and incident response), align standards with Security and audit requirements, and drive adherence through reviews, continuous improvement, and change control.
• Act as an expert in a particular field of knowledge [this may be a business/functional area and/or a particular technology] and provide detailed information and advice as necessary in that specialization to achieve business outcomes.
• Develop and/or promote technical solutions which support the business requirements within their area of expertise.
• Be accountable for specific deliverables in relation to software or web development and/or support.
• As needed, lead the technical activity within their area of specialization.

Benefits

• competitive salary
• health benefits package
• opportunities to develop, grow, and evolve your career
• benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals
• comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
• learning opportunities and work experiences to grow professionally!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees