Lead II - Enterprise Solutions

TekWissen • Chicago, IL

23h

About The Position

The Lead II - Enterprise Solutions role leads technical design, development, testing, deployment, and delivery for ERP/CRM applications and components. The role interprets requirements and designs, develops solutions in accordance with specifications, and contributes to architecture and design documentation, including HLD, LLD, and SAD. It selects appropriate technical approaches, reuses and improves existing components, applies design patterns, and works to optimize application efficiency, cost, quality, maintainability, and performance.

The role provides technical leadership to a team by reviewing designs and code, defining coding standards, guiding and upskilling team members, managing delivery and user stories, and helping maintain engagement. It also works with customers, architects, product owners, business stakeholders, testing teams, and other project groups to clarify requirements, present design options, resolve technical issues, validate solutions, and deliver releases. The role contributes to ERP/CRM practice activities, knowledge sharing, reusable materials, and professional development, including relevant technical and domain learning.

Requirements

• Knowledge of functional and technical design for ERP/CRM cloud-platform features and automations.
• Thorough knowledge of coding best practices and coding limitations.
• Experience using data-loading tools.
• Experience with production deployment and resolving deployment errors.
• Knowledge of Agile methods, including Scrum and Kanban.
• Experience integrating external systems using SOAP APIs, REST APIs, or similar.
• Ability to explain technical design and development to customers.
• Ability to evaluate test results against product specifications and test in customer or target environments.
• Ability to estimate effort, time, and resources for feature development or debugging.
• Ability to manage, mentor, and address people-related issues within a team.
• Ability to maintain team motivation and positive dynamics.
• Ability to communicate effectively with customers and other teams, including leading customer calls and delivering technical presentations.
• Ability to work under pressure, manage dependencies and risks, facilitate planning, and handle multiple tasks.
• Ability to deliver on time and with quality to build customer confidence.

Responsibilities

• Develop functional design specifications, deployment documentation, and other technical documents.
• Review design documents and peer code, and recommend code improvements.
• Act as a point of contact for build and deployment issues and resolve them promptly.
• Learn the relevant technology and business or system domain, and contribute to ERP/CRM practice activities such as case studies, reusable materials, seminars, knowledge-sharing sessions, and hackathons.
• Select appropriate development options, including reusing, improving, or reconfiguring existing components.
• Identify problem patterns and improve the technical design of applications or systems.
• Optimize development efficiency, cost, quality, maintenance, and performance using design patterns and proven solutions.
• Learn and implement relevant new technology features where appropriate.
• Guide and support the development and upskilling of others.
• Interpret application, feature, and component designs and develop solutions in accordance with specifications.
• Code, debug, test, document, and communicate development progress.
• Validate results with user representatives, integrate the solution, and commission it.
• Improve customer satisfaction through code and business-process improvement suggestions, timely sprint delivery, design guidance, and explanations of functionality to stakeholders.
• Support employee engagement within project teams and set, review, and update goals in NorthStar.
• Understand requirements and user stories; estimate effort and size, provide resource-planning inputs, and participate in Scrum ceremonies.
• Contribute to application, feature, and business-component design and architecture, including HLD, LLD, and SAD.
• Define coding standards, templates, and checklists; review team members' code.
• Create and review unit tests and test scenarios, review the testing team's plans, clarify questions, and manage defects through root-cause analysis, mitigation, and proactive quality improvements.
• Manage delivery of modules or user stories and report task status in accordance with project standards and processes.
• Create and review design, process, development, and testing documents, templates, checklists, guidelines, and standards.
• Contribute project knowledge to documents, SharePoint, libraries, and client universities, and review reusable documents created by the team.
• Execute and monitor the release process.
• Clarify requirements, guide the development team, present design options to customers, conduct implementation reviews with stakeholders, and work with customer architects to finalize designs.
• Advise developers based on understanding of the client's business problem, learn the customer domain, identify value-add opportunities, and complete relevant domain certifications.
• Manage and mentor the team by setting goals, providing feedback and guidance, supporting team members' aspirations, ensuring upskilling and engagement, and proactively identifying and mitigating risks.
• Communicate technical designs and development to customers; evaluate test results against specifications and in customer or target environments.
• Break down complex problems, estimate effort, time, and resources, and make timely decisions on technical and project challenges.
• Coordinate with other teams, designers, and parallel practices; lead customer calls and respond to customer questions.
• Maintain positive team dynamics, communicate professionally, ask for and offer help, and manage pressure, dependencies, risks, planning, and multiple tasks.
• Build customer confidence by meeting delivery timelines and quality expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed