Carolina Custom Air - Lead HVAC Service Technician

Ace Hardware•Charleston, SC

1d•Onsite

About The Position

Carolina Custom Air and Coastal Air Solutions are now Ace Hardware Home Services! It’s still the same great Carolina Custom and Coastal Air team that you know and trust-so what’s changed? Just our name. Now bringing helpful heating and cooling services to your home. This partnership aligns perfectly with our shared values of delivering exceptional customer experiences. As part of the Ace Hardware Home Services family, we gain access to valuable resources and a broader network, enabling us to better serve the Charleston region and beyond. By combining our expertise and expanding our reach, we solidify our position as the area’s leading home preservation services provider. Together, we are dedicated to continuing our tradition of excellence and providing the highest level of service to our customers. Carolina Custom Air, part of Ace Hardware Home Services, is hiring experienced HVAC Service Technicians. We’re backed by a trusted national brand but operate with a local, technician‑first mindset.

Requirements

3+ years of HVAC service experience (preferred)
EPA Universal Certification (preferred)
Strong troubleshooting skills and HVAC knowledge
Valid driver’s license

Responsibilities

Diagnose, repair, and service residential HVAC systems
Work on forced‑air, boilers (steam & hot water), oil, ductless, and high‑velocity systems
Use diagnostic tools to resolve airflow, electrical, fuel, and refrigerant issues
Maintain truck stock to complete flat‑rate repairs
Communicate clearly with homeowners and recommend comfort or efficiency upgrades
Support junior technicians as needed

Benefits

Sign-On Bonus up to $5,000
Steady residential work
Backed by Ace Hardware’s stability and resources
Supportive leadership that understands the trade
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.