Lead HVAC Service Technician
About The Position
Custom Aire Inc. is a family-owned HVAC contractor with over 57 years of experience serving residential, commercial, and industrial clients throughout Philadelphia, Bucks, Montgomery, and surrounding areas. We provide full-service HVAC solutions—from design and fabrication to installation, service, and maintenance. Our work spans a wide range of systems, including heat pumps, air handlers, and ventilation systems; gas, oil, and propane heating systems and boilers; ductless and fully ducted AC systems; rooftop units and indoor air quality solutions; and custom ductwork and metal fabrication. We’re seeking experienced HVAC Service Technicians to handle diagnostics, repairs, and maintenance for residential and light commercial customers. This role is ideal for a technician who takes pride in their work, communicates well with customers, and wants to maximize their earning potential.
Requirements
- High school diploma or equivalent
- Valid driver’s license with insurable driving record
- Ability to pass background check and drug screening
- 8+ years of HVAC service experience
- EPA Universal Certification
- Strong troubleshooting and repair skills across a wide range of HVAC systems
- Experience with forced air, ductless, and hydronic systems
- Experience with gas, oil, and electric equipment
- Ability to read and interpret wiring diagrams
- Experience presenting repair/replacement options to customers
- Strong customer service and communication skills
- Willingness to work overtime when needed
- Positive attitude and team-oriented mindset
- Basic sheet metal knowledge
Responsibilities
- Diagnose, repair, and maintain HVAC systems in residential and light commercial settings
- Communicate clearly with customers about issues, solutions, and pricing
- Deliver a high level of customer service and professionalism
- Follow company safety standards and procedures
- Participate in ongoing training and development
- Represent the company with a positive attitude and professional appearance
Benefits
- Health, Dental, and Vision Insurance
- Life Insurance
- Short- and Long-Term Disability
- Paid Time Off (Vacation, Sick, Personal, Holidays)
- 401(k) with 4% company match
- Industry-leading bonus and commission structure
- Paid training (in-house and factory)
- Company vehicle, gas card, phone, and tablet
- Uniforms provided
- Tool and boot allowance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
