Lead Human Resources Technician

State of Utah•Taylorsville, UT
•Hybrid

About The Position

This is a promotional opportunity for ERIC employees only. The Lead Human Resources Technician will assist with recruiting, onboarding, and training new team members. They will guide, coach, and mentor existing staff to support professional development and performance. This role involves identifying daily team priorities, assigning tasks, and monitoring workflow, with the ability to fill in where necessary. The position also requires performing quality control audits, reviewing customer survey feedback, and identifying key successes, constraints, and remedies. The Lead Human Resources Technician may functionally supervise and coordinate the daily work of team members and provide back-up coverage for immediate supervisor duties as needed. The role is based in Taylorsville, Utah, and requires a background check.

Requirements

  • Led special projects.
  • Experience training others and identifying weaknesses.
  • Quality assurance experience.
  • Must successfully pass a criminal history check.

Responsibilities

  • Assist with recruiting, onboarding, and training new team members.
  • Guide, coach, and mentor existing staff to support professional development and performance.
  • Identify daily team priorities, assign tasks, and monitor workflow.
  • Fill in where necessary.
  • Perform quality control audits, review customer survey feedback, and identify key successes, constraints and remedies.
  • Functionally supervise and coordinate the daily work of team members.
  • Provide back-up coverage for immediate supervisor duties as needed.

Benefits

  • Full benefits package
  • Job Stability
  • Career Growth
  • Meaningful Work
  • Supportive Work Environment
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