Lead HRIS and Operations Specialist

Ripple Effect•Rockville, MD

3d•Remote

About The Position

Are you an HR professional who thrives at the intersection of people, data, and systems? As a Lead HRIS and Operations Specialist with the Ripple Effect HR team, you will play a pivotal role in strengthening the systems and processes that power our employee lifecycle. Your work will directly impact data integrity, reporting accuracy, and operational efficiency across HR programs. You will lead HRIS configurations and process improvements while supporting core HR operations and ensuring compliance. While not an exhaustive list, the key duties for the position include: Leading HRIS configuration, maintenance, and enhancements (e.g., employee data, workflows, reporting structures) Translating HR business needs into system workflows, requirements, and process improvements Managing HRIS-related projects and coordinating across HR, IT, and business stakeholders Ensuring accuracy, integrity, and compliance of HR data, reporting, and documentation Analyzing HR data to support reporting, audits, and decision-making Administering and supporting core HR operations (such as onboarding, employee lifecycle changes, and employee inquiries) with a systems-first approach ensuring all HR tasks are completed accurately and in accordance with established policies and relevant regulations Delivering clear, professional HR communications and guidance to employees and managers on benefits, compensation, and policies, resolving issues promptly Helping to address HR challenges, investigate issues, and recommend process improvements to enhance efficiency and employee experience Building strong internal relationships through responsive HR support and representing the organization professionally to support employer branding

Requirements

Bachelor's degree
At least 4 years of relevant, professional experience, including a combination of HRIS/systems and HR Operations experience
Experience directly administering HR systems (e.g., HRIS, ATS, and onboarding platforms)
Strong previous experience with HRIS administration, configuration, and data management
Experience translating business requirements into workflows, process improvements, or system solutions
Experience supporting HR operations across the employee lifecycle (onboarding, data changes, reporting)
Experience with data analysis, reporting, and data validation
Experience coordinating projects or workstreams across cross-functional teams
Solid foundational knowledge of core HR compliance areas (e.g., handling of confidential and protected information, EEO, FMLA protections, ACA, COBRA, etc.)
Strong attention to detail and demonstrated ability to execute instructions
Strong verbal and written communication skills, and an ability to provide clear guidance related to complex system- or HR-related topics
Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint.
Candidates must be able to reliably work within East Coast (ET) business hours to support timely collaboration as well as team and stakeholder collaboration.

Nice To Haves

Strong previous experience with (and strong proficiency in) UKG Ready as an HRIS strongly preferred
Experience with process mapping, workflow automations, systems integration and HR analytics
Intermediate experience with AI tools, including their limitations and risks, and how they can be applied to support project management tasks

Responsibilities

Leading HRIS configuration, maintenance, and enhancements (e.g., employee data, workflows, reporting structures)
Translating HR business needs into system workflows, requirements, and process improvements
Managing HRIS-related projects and coordinating across HR, IT, and business stakeholders
Ensuring accuracy, integrity, and compliance of HR data, reporting, and documentation
Analyzing HR data to support reporting, audits, and decision-making
Administering and supporting core HR operations (such as onboarding, employee lifecycle changes, and employee inquiries) with a systems-first approach ensuring all HR tasks are completed accurately and in accordance with established policies and relevant regulations
Delivering clear, professional HR communications and guidance to employees and managers on benefits, compensation, and policies, resolving issues promptly
Helping to address HR challenges, investigate issues, and recommend process improvements to enhance efficiency and employee experience
Building strong internal relationships through responsive HR support and representing the organization professionally to support employer branding